March 2024 by Ammad Ahmed
Helpful staff clean place have drinks and other things to buy fir kids or quick snack
February 2024 by H Vorthrian
It?s a post office..
February 2024 by Carol Carton
Charged me international price for a letter when should have been European price .only realised when my sister posted to the same place her was same size but cheaper
October 2023 by Glenise Bendall
Lovely pleasant manager and staff are friendly too. Store tidy and clean, you can even get travel money from here too. Gift cards, sweets, birthday and Christmas cards. Get your passport photo taken and application checked here too. Pay money into your bank account. Worth paying a visit to them, free customer parking around the back to the right. One happy customer, and probably they have many more too. Small store, so don't be alarmed if you end up having to que.
October 2023 by Val Wright
Went in and was served by lady named Masha,, she was amazing and so helpful, polite and a smile, lovely lady.
August 2023 by Kelly Steele
Lovely post office. Now that more and more banks are closing it?s great to know I can pay in cash straight to my bank account by using my debit card here.Lots of interesting gift ideas and confectionery if you need to buy someone a gift. I recognise the pleasant gent from the Hungerford road post office which sadly closed down.Let?s remember that these post offices can only stay open if they are used often and we ?spend? in there. Everywhere you go now the emphasis is on upselling - they are only trying to do their jobs. I like to know what?s on offer / available and I really don?t mind being asked if I need anything else.
August 2023 by SuperDixxxie
Awful experience today in this post office. The rude abrupt way the excuse of a man spoke to me in front of a queue of people left me so angry. Looking at the reviews this must happen a lot in there.
July 2023 by Eerak Mig
watch out for your shipment from this post office, parcels often get lost, but only at this post office with crewe, a lot of questions about what's in the shipment, and they push some nonsense, scratch cards sweets life insurance, travel insurance I do not recommend if one more of my parcel is lost, I will report then to the police and to the headquarters in crewe, they should close this post office, I do not recommend it to anyone unless they want to pay and the package will be lost anyway terrible mail
April 2023 by Chris Frost
The recent closure of the next nearest post office (Hungerford Rd P.O.) makes this site busy. The nearest parking is next door but on pay meters (min £1 for 1hr) and access in/out of the car park is awkward.Staff in the P.O. are good, but the store layout is cluttered. Those with mobility issues may struggle. Allow additional time for access and for your transaction.
April 2023 by Louise Taylor
Tried my best to avoid this post office due to past experiences when it was on Hungerford road, hasn?t changed! They are still abrupt, unfriendly and always try to get you to buy extra things. You can?t go in for just a stamp, without being asked if you want life insurance, lottery, cash out etc?..or try to charge you for the most expensive postage service possible when you ask for 1st class..
March 2023 by suzanne hallsworth
Went in here today to drop a parcel and also get a small amount of euros.I was the only one in at the time. Shortly followed by an amazon driver to drop and pick up parcels.The service to me was stalled and i was left waiting.I was then asked if i wanted a currency card as opposed to cash.Having used them before and not being a fan i said i was only requiring a small amount of cash and that i use my monzo card when travelling to europe.Manager asks what about the fees - there are no usage fees with monzoThen asks me whats the currency rate when using my monzo .Actually its at 1.119 higher than the 1.08 st the post office.I didnt hang around to answer his question.I didnt go in to be bonbarded with questions or sold a product i clearly didnt want let alone be rudely spoken to.Upon leaving the manager says shut the door behind you.I go with the other review and avoid in future .
March 2023 by Karen Billington
I visited the post office yesterday I required help to return 6 items back to Amazon I'd never returned any items before I was given 100% assistance from the post master even though he was very busy he was very helpful and made the task easy I'd certainly go to that post office again. Many thanks Karen Billington
December 2022 by Benjamin
I avoid this post office at all costs, even if it means driving out of my way to another. The staff make for an uncomfortable experience, consistently ignoring what you ask for to instead sell you a service at an extortionate price which isn?t needed, and, if refused, become extremely rude and abrupt. The last time I visited I was quoted a different price for a service and only realised once I checked my receipt.Absolutely shocking customer service, head into town centre instead where the staff are much friendlier and provide you with the service you actually wish to purchase!
December 2022 by Sam Parnell
Very very pushy in trying to upsell more expensive services. I've used this post office twice - the first time they charged me for recorded delivery even though I asked for standard, and yesterday I had to fight pretty hard just to buy a first class stamp for a large letter, and even then they refused to give me proof of postage. I'd advise going elsewhere.
December 2022 by David Morris
As stated by other customers, this place systematically rips you off. I have been in several times and specifically asked for first or second class tracked, and they have missed sold me special delivery without telling me that they are giving me special delivery. I can only imagine they are on some kind of commission because they seem to sell you services that are good for them, but not what the customer wants. I have complained to Royal mail and about to complain to the actual post office.
