December 2022 by prawda prawda
Why Branch in Crewe no't working in Saturday?
July 2022 by otman gajoum
Need Work on customer service
May 2022 by Julie Mcgarry
This bank should be open more hours. For people who work all week, it's really bad that it doesn't even open on a Saturday morning now? It used to.. that was a small help. Why does it not open on even a Saturday morning now??????? Very difficult to speak to a human when you phone. Extremely inconvenient. The in branch staff are very nice and helpful.. just a shame re Saturday opening.
September 2021 by Charlotte Davey
The staff could not help enough during my visit today!
August 2021 by JNFGambler24-7
This is not my usual branch, I came in to pay for a car purchase locally to the branch. So I have one visit only. The staff were absolutely fantastic, genuine people who were genuinely there to help me. My local branch (Alfreton and Clay Cross) could learn a lot from the great group of staff. Thank you very much. James (not Bond)
August 2021 by michelle dark
Since I moved from Halifax to Natwest I am very happy with the service I get. The staff are always ready to help and explain anything to you. Everyone is always smiling and nothing is to much trouble.
August 2021 by Heidi Moore
Worse customer service I have ever received. One person on the till, queue of people waiting, manager refused to come out to assist a customer and rude staff. I won't be using this branch again. What has happened to the customer service here?
August 2021 by Andrew Marriott
Never had any problems staff friendly and helpful
September 2020 by Marcin Radkiewicz
Opening times: 10am-3pm, closed on Saturday and Sunday... very helpful aproach during lockdown, especially for a "key worker", thanks NatWest. ?
September 2019 by Dave Nimmo
Every time I go in here there's an enormous queue and one person working on the counter. They have so few branches open now, you'd think the ones they do have might have more than one person working in them.
March 2019 by Michelle Phillips
Natwest = Worst bank ever.
November 2018 by Robert Ganner
This Bank is closed it is no more I have to travel into Crewe with my wife to do most of our banking absolute Disgrace in fact there are no Banks in Alsager whatsoever or building society's either Crewe or Kidsgrove is the nearest Bank what a joke it makes me weep.
December 2016 by Ben Williams
Would be nice if it was open longer and offered paying in out of hours
April 2016 by Ben
Just had a complete re-fit inside and is now very contemporary. Staff are helpful as you might expect
