February 2024 by Nigel Eastham
Not a large M&S but does hall a reasonable Food Hall. A good selection of women?s and men?s clothing plus some children?s wear. Cafe is good and coffee as good as costa across the road.
February 2024 by Alison Colclough
I was expecting the cafe to be much cleaner. We looked around for a clean table but couldn't find one! Even when we saw one of the staff collecting cups from the tables they didn't wipe the tables. I wasn't expecting this level of poor hygiene in M and S.
February 2024 by Lisa-Jane Simpson
I went today for a bra fitting. Carole dealt with me, and my Mum who's mobility is very limited, wonderfully. She gave me great advice, didn't attempt to upsell me, and I left with 4 bras I was very happy with.Yes, I see so many complaints of such tiny things on here, but it takes 2 minutes to compliment someone at being professional, good at what they do, yet crucially, a lovely person.Thank you. Your help was very much appreciated.
January 2024 by kathrine winter
The cafeteria was filthy, around the lights and windows, loads of old cobwebs. Two serving staff were incredibly rude when I requested a particular drink, so unhelpful, sounded very pi?-ed off to be fair. Whether that was with me or just to be working there. No eye-contact whatsoever, impolite and unhelpful. I should have left then but I shall not be back.
December 2023 by Marvellous Music
Very good store and the prices will surprise you.
December 2023 by Barbara Sainthouse
Visited Crewe store for first time. Very disappointed at lack of Christmas shop - didn't spot a single decoration. Wont be visiting again, have been to much better M &S stores.
December 2023 by Karen Shenton
The cafe has really gone down, nobody clearing tables, as the self service trolley was full, tables were not cleaned...not good enough for the prices being charged
December 2023 by Phil t
The bacon we just bought from M&S in Crewe store is terrible...tasteless, bland, complete rubbish, obviously sourced from much cheaper supplier
October 2023 by carly garrett
2 staff on the till and im stood in a queue, i so believe. A 'please queue here' notice wouldn't go a miss. Then to be told collection for orders are upstairs once I have got to the desk. It wouldn't harm to have a couple if noticeable signs about.
September 2023 by Glenise Bendall
Lovely mannered and polite staff. Store stocked up well, and clean too. 10/10 Thank you
August 2023 by j wheatley
Love M&S, but there is not enough staff one the shop floor to help you. Very disappointing cafes in their shops, the powers that be, WON'T sell proper meals.All heated up different "sandwich ?" with varied ingredients. Nothing really for very young children to eat. Fresh cakes, teacakes, toast. They have got rid of there different size cups and saucers, and replaced them with ugly looking mugs! Like you get in a Transport cafe !!!!!! The cafe is ok for a quick coffee and cake. The soup isn't even "home" made!
July 2023 by maryam zaina
Expensive food stall compared to aldi. But M&S products are affordable . They have the fresh croissant
June 2023 by avongirl45
After shopping, we decided to go for a coffee. A decent enough cup of coffee but when asked for a saucer was told we no longer give saucers. Did feel the smallish coffee did need a saucer. It?s different if you are having a drink in a mug. Didn?t feel it was the most friendliest of service either.
June 2023 by Patricia VanEm
Went to Marks Spencer in Crewe have to say the young Lady Tegan was so helpful and nothing was to much trouble for her thank you so much .
June 2023 by Tom Ryan-Elliott
Even with the recent prices increases, it's hard to beat a great M&S lunch ?