January 2024 by J B
Most of staff lacked good customer service with the exception of polite individual of Chinese decent who was very helpful and professional , I belive they could learn from
January 2024 by Kris
Great tasty food, friendly helpful
January 2024 by Dan Weatherley
Ate in. Ordered the gravy double bucket with some extra hot wings. The mini fillets were excellent, the hot wings and chips were also good. The original recipe pieces were only Drumsticks and Thighs, which is a shame as I like to have a mix of the lighter and darker meat. Someone had a problem in the toilet and was unclean, I'll spare the details.
December 2023 by Sue Maher
Went for the Festive Stuffing Tower Burger. Ordered from one of those horrible self-serice machines (what a clever way to cut labour costs ?). The machine didn't warn us the stuffing was finished. Hash browns were subbed without asking.
December 2023 by thomas
Ordered food through the drive thru, told to wait in the parking area for order pick ups only as it would be delivered to us, 30 minutes later after only ordering 2 wraps fries and a drink we get our food given to us by a member of staff who was kind enough to apologise for the wait to give us the order and it ending up being FREEZING cold. It?s clear our order was completely forgotten about as in no way does it take 30 minutes to cook up a combination of fries and two wraps. The chain itself was hardly busy maybe 4 people maximum in there yet our order is freezing cold and 30 minutes to be given to us, it?s completely unacceptable.would give 0stars but its not possible.Parking: Parking is in an awkward spot right next to the drive thru with a curb that sticks right out, recommend to put some form of lights or reflectors on it
November 2023 by Jamie hamilton
Absolutely amazing experience, best kfc i have ever had, food was piping, gravy was thick, chips were unreal with the new seasoning, dont even start me on the chicken, it was fantastic, 11/10 experience highly
November 2023 by Tiana Brooks
asked for mayo instead of sweet chilli on my twister wrap as it causes my mouth to swell and got told not to take the piss by staff . how lovley
November 2023 by Phil Bowker
Good quick service. Usual KFC menu. Food and service great especially when in a hurry.
November 2023 by Allan Batcock
This KFC experience has got to rank in the worst experiences of a fast food outlet I have ever had, they got the order wrong, the girl giving the meals out only spoke what sounded like broken English, and as I'm hard of hearing I struggled to understand her, then the men's toilets where just a puddle of liquid excrement, really not what you expect
November 2023 by Brandon Smith
Really good place, good staff, food takes a while to come but understandable since its always
November 2023 by Sara Kateley
New fries are nice. Service was slow and one part of the order was wrong.
November 2023 by Steve Moulton
Went there tonight, stood there waiting for 10 mins no one was serving or looking at us.And the guy was spitting over the food while he was shoutingSo I walked out as the service is a joke
November 2023 by Julie Balkwell
Visited 1/11/23 and was served by the most cheerful lady called Yolianda ( I hope I have spelt your name correctly) she is such a happy kind lady who saw I was feeling unwell and came over with my food asking how I felt. She took time to explain the best food size to order too as it was all a bit much to read and take in. She certainly went above and beyond and just radiated happiness in the workplace. Thank you for today Yolianda x
October 2023 by Kayla
Service used to be great when it was run by the 2-3 lads that used to work here. I always felt sorry for them, but no matter how busy they were, they always smiled and gave you the best service and quality food. Today I waited 20 mins at the intercom only to drive around to see nobody queuing nside and at least 8 members of staff in the kitchen. All looking like they would rather be at home. The worst offenders were the girl with the shaved head, the short fat one and the skinny one with glasses the drive through, so rude, making faces and the fat one shouted WHAT!! at me when I asked for sauces. No apologies made for the delay or anything. Being young is no excuse for poor customer service. Some people arent built for it. Coming from a CS manager with 20 years experience, I won't be back.
October 2023 by Jack Williams
Foods great.Service terrible, waiting 45 mins after paying in the drive thru.Always forget stuff and not one staff member spoke up. When I went to ask where my food was they were waiting for 5 other orders to he completed so they can bring my 30 min wait kfc with the others. Terrible.
