December 2023 by Jack Bourne
There staff member needs to mind their own store and stop policing the car park issuing invoices then wandering back in the shop.
December 2023 by Connor
Would not refund or even swap a pair of trainers I had bought the previous day, unworn, still labelled and tagged, had receipt. Terrible customer service.
October 2023 by David
It was horrible I was only buying a football but i just went off in a bad mood putting the ball back. I wish you luck because you just lost a customer and i hope you train your people so other customers can actually shop without waiting at the counter for 20 minute.
October 2023 by Candice Rowe
No one around to help with clothing stacked on ridiculously high hooks! Never have sizes ime looking for. Expensive
September 2023 by Andrew Lee
Came for the shoes, left because of the obnoxious full-volume ?Bangin Toons?Was expecting some Car Park Chav to be the culprit, but it's the shop. Yeah, no thanks
September 2023 by David Usta
Google said store closed at 8. Drove 10 miles and store closed at 7. Complete disappointment.
March 2023 by UneeK
This incident happened at Unit 1B, Grand Junction Retail Park, Earle St, Crewe CW1 2RP on 06/02/2023 the security alarms was beeping when we went in and informed the same to one of the staff and we looked around we didn?t liked anything and we where suppose to exit and the security alarm was beeping and all the staff came to us as if we nicked something and this fat white girl (may be a manager )asked me to open my bag which I did she didn?t find anything ?she was very rude they is a way to ask politely and security alarm sucks and overall it was disgusting experience with JD and racist staff @JDsports
February 2023 by Google user
This incident happened at Unit 1B, Grand Junction Retail Park, Earle St, Crewe CW1 2RP on 06/02/2023 the security alarms was beeping when we went in and informed the same to one of the staff and we looked around we didn?t liked anything and we where suppose to exit and the security alarm was beeping and all the staff came to us as if we nicked something and this fat white girl (may be a manager )asked me to open my bag which I did she didn?t find anything ?she was very rude they is a way to ask politely and security alarm sucks and overall it was disgusting experience with JD and racist staff @JDsports
February 2023 by Adam Smith
George was very helpful and knowledgeable when I was purchasing my trainers. Thank you
January 2023 by Top Bins89
Went to this store poor customer service and they had the shop shut at 7.30pm when the opening times say it?s open till 8pm need change opening times
December 2022 by ella
Went here today for Black Friday, had a lovely girl look after me and help me find what I need. Think her name was Emma, lovely young girl, very personable and extremely helpful ? Would go back
December 2022 by Nichola Evans
Very poor, rude customer service. Unable to provide the exchange/returns service even though on-line delivery note advised you were able to in any store.
December 2022 by Dominika Regeciova
Second time there this week, second time no one was interested to help.The shop was empty, but like 10 staff everywhere and no one care.Asked for a help with size the unswer was you have to wait(no explanation)
December 2022 by saffron lawton woods
Been on numerous occasions in the evening and it?s either been shut or about to close. Staff incompetent and show a lack of any interest in doing their job. If it?s gonna be shut before closing time stated online (8pm) then it should be stated so.
November 2022 by richard crookes
Wow ?? went in today to buy my wife a pair of trainers for her birthday?.. should be simple ?Found two pairs and ask for size just to be told no stock?. No sorry or we can order them in etc just No and the miserable sales member walked off and me and my wife just looked at each other waiting for her to come back but nothing she just stood and look at us ?? So we got up and walked off ??All the staff were just not interested in helping and wow there is such a lot of staff they were more interested in drinking energy drinks and chatting??. One even ran off shouting ?move I am going to be sick?We only wanted some help and we walked out feeling uncomfortable and confused??JD cut your staff bills you don?t need that many people on the shop floor and get a hand full of people that actually want to work - save you money and just give a good service !
