August 2025 by Nicola F
Called in for antifreeze for a fiat 500 as various web sites said conflicting information orange violet red clear were all answers from on line. The person on the desk at my local euro parts was on the case and offered me the correct part I needed a g12+ antifreeze.
If you?re after that most sort after antifreeze that?s a rusty brown colour? sadly they don?t offer that one ??make sure you replace your antifreeze at the correct time interval as advised in the owners manual and only use distilled water and not tap water!
August 2025 by Xj6Rick
Ordered on line and collected in the shop it was that simple, quick and easy to use service. Staff were friendly and eager to help..
August 2025 by Ali Gomez
Really happy with the service today, my coil spring broke and the nice gentlemen behind the counter was so helpful he ordered the part to arrive the same day. Unfortunately, when I went back to pick it up it hadn't arrived, however he jumped in his car and drove to get me a new coil spring that was in stock in the Stoke store. Being 8 and a half months pregnant with a broken coil spring I couldn't have done this drive myself. I really appreciate the help and service. Sadly I didn't catch his name but he definitely went above and beyond to help me out. Massive thanks to you sir!
July 2025 by Graham Seward
Great service friendly staff
July 2025 by Sharron Freeman
Amazing staff. Very knowledgeable
July 2025 by Paul McRae
Really helpful and friendly counter staff.
April 2025 by Sue Mascarenhas
Big thanks to Carl for making sure I got the right part I needed and for going out of his way to advise me on how to fit it in practical terms! Great service! Much appreciated!
March 2025 by Trixie
I tried to purchase two items online it kept declining my card. ( it allowed me to reserve one item but not the other item) I was forced to go into store, explain the issue, to young male behind the counter. Couldn?t advise me what the issue was, was making assumptions, what he thought had happened. stating the item wasn?t in stock, if that wasn?t the case why was it showing online and on your system in store? It was ordered later on that day which collected the following day.
One thing I found rude was when the staff was serving me not only was he slow, was holding a conversation with the customer behind me. How he works part time on the front counter. Which isn?t professional at all. In general I find the service very slow. Overall pretty standard and reasonable prices for the items I need.
March 2025 by john robinson
Helpful staff
February 2025 by gail timmis
Do visit it alot nice people but too many times sold wrong item n because lost my receipt would not let me return it wouldn't mind but was a battery. Then bought correct battery but was a dud so changed that but made sure I saved the flipping receipt.
February 2025 by Lee Hauxwell
Called at a busy time.
The staff were calm and not flustered.
Remained professional when dealing with a difficult customer.
January 2025 by Brian Hannfin
Good service
January 2025 by Adrian ?Shadey Adey? Thompson
Had online order confirmed, told not in stock on arrival. Charged the same price for an alternative that should have been £5 cheaper.
Refund made on request.
December 2024 by Robert Goodwin
Friendly service could do with more staff on frunt desk i was waiting for nearly 20 minutes just to pick up my order
October 2024 by Ronald Hobson
Ordered prior pulled up at store waiting 15 minutes whilst serving other customers.
