January 2024 by Melanie Ayre
Came in to buy an oven, went to the service desk to ask about a particular model. Had a very helpful person who answered all of my questions, and then went out if his way to go and check something else after we had finished speaking. No pressure to buy anything from him either.
January 2024 by christopher wyatt
Visited to buy a sound bar after researching on line that the store in Crewe had stock, however having got to store, no stock and didn't really care that online it stated that it did. Very poor customer relations in spite of all their advertising,, perhaps some in store training wouldn't go amiss.
December 2023 by Philip Rogers
The one stop electrics shop, very friendly, knowledgeable staff....
December 2023 by David Powell
It's an OK store, Stoke one is better equipped and I find the staff a lot more helpful. You always seem to be searching for staff at Crewe store. Prices are good but go to stoke if you want anything.
December 2023 by Yazidi Lalesh
Staff does not care about customer I?ve been there today, waited for ages and asked twice for a help and nobody help, especially that big lady by the door:( she was so rude when I I asked her why it ages to help ?I think is sham for place like this to have staff like her I was going to buy computer and I didn?t because of staffs:(
December 2023 by Francesca Pollard
Jamie was excellent but on asking for help girl with long dark hair shouted over have no-one to send upstairs to help me make the purchase of 360.00 pounds clearly don't want a sale could have bought on line tbh , yet I counted several staff down stairs not serving anyone and quite frankly only 5/ 6 people in the shop and people wonder why we choose to buy on line and shops shut down
November 2023 by John Mainwaring
A brilliant team of staff led by Christina - a 5 star manager. After saving up for most of the year my partner and I purchased a Sony A95K TV from the store. Sadly when we got it home it was DOA. After 2 weeks of mind numbing phone calls to Sony UK (who I was told to contact by Currys Call Centre as apparently they had no more stock) I called back into the store.Christina was not on officially on duty at the time but agreed to hear my problem and immediately checked to confirm they had a replacement and could sort the very next day. She and her colleague Andy went out of their way to ensure our experience was fantastic. The fact that I'm more or less deaf didn't phase anyone - Christina took me to a quiet part of the store and spent a significant amount of time listening to what I had to say, giving me time and being very patient. Everyone who works in large customer facing stores such as this could take a leaf out of her book when helping those with a disability. Absolutely brilliant experience in store with her and the team, I will make Currys @ Crewe my No1 destination for future tech / white good purchases. Thank you!
November 2023 by Jeremy Scott
Shocking service paid for item kept waiting for 30 minutes to be told they have not got it won't shop here again
November 2023 by Sarah Griffiths
If I could give a zero for customer service I would. Very Very poor customer service
November 2023 by Tom Brookes
Best thing about it is they have automatic doors! Walked in seeking some advice and looked around the store a large number of staff where stood in a group chatting. waited for a someone to come over no one left the group to attend to customers. I went over and asked for some help and a gentleman walked me back over to where I had been stud and said that's all we have and walked off before I had chance to ask further questions. Give your money to people that care
October 2023 by Anna Lukacs
Recently had to buy a new double oven cooker and washer/dryer. Friendly staff good selection. Sorted delivery and removal of old appliances with no problems. Very happy with service.
October 2023 by Stephen Jennison
Not impressed with having to give loads of details just to get a printed receipt, what is the point. Adds 10 minutes each time, might not seem like much but when there is only one till open and a queue then it adds up
September 2023 by Bev Wilkinson
Can't give no stars unfortunately appalling waited for paid delivery slot came and went wasn't even going to get cooker today didn't have the decency to ring me and arranged a date weeks off without checking with meno thanks rubbish customer service
August 2023 by Eduardo Conde
The store manager is rude and has no idea what he's on about, however he's lucky to have other members of the staff which are helpful and knowledgeable, if it wasn't for them I would have done my purchase somewhere else.
August 2023 by Jacqui Sherwood
It was not a great experience, while trying to purchase a family member, a tumble drier. Had to ask a staff member on the ground floor to assist and waited a further 15 minutes for a salesperson to arrive upstairs while watching sraff chatting and not assisting anyone on the ground floor below. Was able to see this looking over the upstairs balcony. Very nearly walked out if my daughter-in-law was not with me.
