July 2023 by Jason Burns
Don't touch this dealership they lie about the condition of the cars they are selling I saw this audi on line at there dealership and spoke with the sales staff and the sales manager about the car and they both said the car would all done and pret for me picking up my new car I had the day of work drove for 2 hours to the dealership and when I got there they showed me the car wow I was speach less the car looked like a right off the bonnet was a totally different colour to the rest of the car the alloys where marked the front bumber had stone chips in the back bumber been of the car as it wasn't in line with the panels I just walked away this garage is using the audi logo to sell rubbish and wasted my time and my day 30 in fuel and a days pay thanks Crewe audi
July 2023 by gary brookes
Having chosen a used car on Saturday with 7145 miles on the clock on the forecourt I placed a deposit to secure the car. Having a good inspection at that point found 2 very minor scratches which they said they would rectify. At that point I placed the full deposit to buy the car. When I turned up today to collect the car it had nearly 100 miles extra on the clock and had not even been cleaned properly, to say I'm disappointed is an understatement they have used my car for their own use and lied saying that it never left the garage only to fill up with some fuel it already had over a quarter of a tank. Don't trust Audi Crewe !!!
July 2023 by Karen Bradley
Had a lovely experience buying my car from Audi Crewe from the salesman. Was kept update and well informed throughout the process and received a lovely key ring and bottle of champagne. Will be back in 3 years time.
June 2023 by Google user
Hugely positive experience at Crewe Audi, Michael who helped me went out of his way to ensure a really smooth experience and a great deal. Could not recommend him more. Incredibly personable, relaxed and friendly. Kept me informed the whole way through my purchase and made things very approachable.
June 2023 by James Cartwright-Gill
Hugely positive experience at Crewe Audi, Michael who helped me went out of his way to ensure a really smooth experience and a great deal. Could not recommend him more. Incredibly personable, relaxed and friendly. Kept me informed the whole way through my purchase and made things very approachable.
May 2023 by Pamela Walker
We have stayed loyal to Crewe Audi for many years as the service there is second to none. Thanks to Will this time we are so pleased with our A1 and have no complaints and hopefully will return in the future.
May 2023 by Natasche Hancock
Collected my new car today from Crewe Audi (3rd car I've bought off them) and again the most amazing customer service from start to finish. Cannot thank them enough and big shout out to Frankie. Will always come back to Crewe Audi to get cars in the future.
April 2023 by Dave Harrop
Had to take my A5 in with Ad-Blue issues. Dealt with Sophie & Mark in the service department. Excellent service & extremely professional.Kept me fully updated on the progress with the parts & the repairs.After an initial estimate of several weeks, the repair was turned around in just over a week. Vehicle was returned washed & valeted. I would have no hesitation in recommending Crewe Audi.
April 2023 by Grzegorz Kalita
Nice, professional customer service. Help at every stage of buying a car. A nice gift for buying a car. I recommend
April 2023 by Garry Morrissey
This was a very positive experience. A demonstration of customer service that many other UK companies would do well to emulate.Everyone i dealt with from the sales team was friendly, efficient and professional.
April 2023 by George A
On several occasions I have been completely ignored by staff whilst on the forecourt looking at cars, meanwhile they've engaged with other (older) customers. Would recommend staff don't just ignore younger people - they're also capable of purchasing a car even if staff assume they aren't!
March 2023 by Martine Settle-Goode
My husband and i the most wonderful car buying experience at crewe Audi and cant thank the staff enough especially Brandon who went above and beyond from start to finish, it was my Birthday on the day we picked up our car so Brandon had arranged a special unveiling of our new car and presented me with the most gorgeous bouquet of flowers and bottle of champagne.Thank you Brandon for all your help and making our day a very special one.???
March 2023 by Ma Qadir
DO NOT BUY A AUDI!!Specially from Crewe Audi!! Avoid at all costs !!We have just purchased a new car from Crewe Audi and the customer service has been horrific! Do not take your car here for work or buy from this dealership! The car had a problem from the first day we picked it up. It has a safety issue which after taking the car back to Audi they could not fix and returned the car to us further damaged. Our brand new car was put back together by cowboys that couldn?t even put simple plug and play things back together. After damaging our car they tried to blame us. Absolute disgrace when we contacted them straight away after picking the car up. The after sales manager response was rude and unacceptable!! Our new car experience from here has been very disappointing and Audi customer care has been shocking! I would avoid buying an Audi ever again! The staff they employ in their dealerships these days is a joke. They should be held fully responsible for destroying customers cars. After numerous calls to the complaint department we still haven?t had a call back and have been waiting over a week. This is not acceptable Audi!!! And we will escalate this matter to the highest level possible. Please watch out for our video on YouTube with the full story.
March 2023 by Kyrie S
Audi CreweAudi Crewe! My dad took his car in for two errors coming up on the dashboard, Audi did a diagnostic check and gave him a list of £2500 of work that needed doing to fix the errors. We had the work done and collected 2 days later. Drove the car away and the errors were still on the dash board. We then took it back the day we collected it and they re checked it and said we need more work doing but they can?t give us a price until they find the fault.(which they should have fixed in the first place). So after complaining we let them have the car for a day or two to find the fault, they said they never checked the car properly because they never took it for a test drive where the fault normally occurs and now are telling us it will cost a extra £1300 to fix. Basically they never fixed the problem we took the car in for!!! A job that should have cost £1300 to fix has now cost us £4000 because they didn?t check it properly. I wouldn?t advise taking your car here.
January 2023 by karen Jackson
Fantastic experience, buying a new vehicle, lengthy wait because of international circumstances. Michael who I met on day of order has kept in touch throughout through to day of collection. I have been made to feel welcome and important throughout. I will not hesitate to return to Crewe Audi. Thank you !!!!