September 2025 by Paul Clayton
Sarah has been a delight today at barclays Congleton the service was professional and she made life very easy for us today . With a lovely smile thank you
September 2025 by peter sherrat
Happy with sarahs service at congleton hub BANKING PERFECTION
August 2025 by Tina Roberts
Diana helped me today. Thanks a lot Diana.
August 2025 by Clare Swan
Seen Sarah today in Sandbach Town Hall. I can?t tell you how helpful and empathetic Sarah has been. We really valued seeing someone face to face. Sarah made my mum feel relaxed and was extremely knowledgable. We were able to solve all the issues we brought along with us. Thank you very much indeed.
August 2025 by Brandon Le
Sarah from the Sandbach branch was amazing helping with my account switching, great experience!
August 2025 by Jake Le
Sarah was very helpful and went above and beyond with helping us with our accounts.
August 2025 by Anita Adams
Very pleased with our visit today
With Karen
Explained everything to us very well and clearly
Fabulous service
August 2025 by Claire Mitchell
Lesley was absolutely brilliant and sorted my problems out, absolutely brilliant,
August 2025 by Sue Sutton
I had a very good experience in branch today with Rachel ~ she went above and beyond to help me in a lot of different areas of banking. She didn't make me feel rushed, and made sure I was happy with everything before I left. The whole team were welcoming and friendly ?????
August 2025 by Ventsislav Petrov
The best Barclays team in UK.
August 2025 by steven cheng
Rach helped me with setting up my online services. She was very helpful & friendly.
August 2025 by Trixie
Staff in the bank are rude super glued to laptops, then serving customers. One staff made eye contact with me. So went to approached her and then she walked off due to her colleague calling her. Instead of assistant me. Short woman medium built with dark hair.
Another staff served me who was far more polite - query weren?t resolved, I was told this branch cannot accept any other form of ID only passport, which states on their website accept passport, driving licence etc. I was turned away due to trying to close a savings account. Called customer who stated to go back to branch and they should be accepting forms of ID that?s displayed on their website.
Staff excuse has I have moved address they need to see my passport. (passport doesn?t show address driving licence does so thought they would of been more inclined to take my drivers licence?) went back only to find out this bank is temporarily closed..I can see why I transferred my account elsewhere six years ago after being a customer over 10 plus. This has to be one of the bank with low customer service.
August 2025 by Robert
Been in Northwich brach today with the two lovely staff lesley & Sarah
To do a bank transfer... as always carnt stress how great the branch is ... ? people
Thxs so much
Robert needham
August 2025 by Jacqueline Christie
Dan very nice and helpful did thorough service
August 2025 by Eleonor Foxcroft
Had an appointment at Sandbach local with Sarah today and she went above and beyond to help me with a couple of different things I needed to do that I couldn?t do online/via the app. She was super friendly, welcoming and very efficient, especially as I had my 1 year old with me who was wandering around causing mischief!
Thanks so much Sarah
