March 2024 by Nathan
Always helpful and polite staff they are a credit to the shop and to the community
November 2023 by Glenise Bendall
Jane and the staff are absolutely lovely and welcoming, I have missed them lots. Was Lovely to see her again.
October 2023 by Brian Flynn
Lovely little post office... Shame about the very rude abrupt ladie behind the counter who looks over the top of her glasses at you like some demonic headmistress when she was informed that it smelled like Pablo Escabars potting shed.
October 2023 by John Axson
Great little post office, that sells lots of other thing like potatoes cheese and bacon
August 2023 by Anthony Bromley
@great service from friendly helpful staff
April 2023 by Bev Mellor
Nice and very welcome friendly and helpful to it got a shop
July 2022 by Deadgood B
Good post office but I hear that the Charm School the staff went to has gone bust and closed down
March 2022 by Sandra McGechan
What a lovely local shop. I'm new to the area and had driven past a few times and saw their signage about having farm shop produce so I popped in for a look and came out with two packs of bacon! Service was so friendly and helpful, I'll definitely be popping in again soon!
July 2021 by Jayne Hartley
Always a great service from the ladies in this post office. The ladies are polite, professional, helpful at all times and provide an excellent service. A well stocked shop with a wide variety of items from magazines, papers, sweets, stationery, toys, cards and other essentials. I cannot thank all of them enough for providing a excellent friendly service from our local Post Office. 5 star plus
July 2021 by Sam Dooley
Excellent post office with great Customer service, the girls are brilliant and efficient - any problems they don?t hesitate to help you! - great range of cards, stationary, sweets, and toys! Very pleased with how the business is run and highly recommend - also they are great with children and they get a free lolly and doggy gets a treat! Just shows how much they welcome your business! Keep up to great work ??
July 2021 by Philip Buckley
What is up with people, there are only two Post Offices in Congleton, and a lot of pressure is put on both, Covid restrictions don't help, they can be heavily fined for not sticking to the rules.Over the past 14 months I have found the staff very welcoming, helpful and very pleasant.Keep up the good work.Best regards to all.
July 2021 by Francesca Squire
I have read some of the reviews so I thought I would share my own.Since the post office in the town and the one in Buglawton closed I have been using Hightown regularly. To be honest I wish I had started sooner. The shop is a great; as well as your usual cards and stationary they cater to their local customers with home grown potatoes, eggs, jigsaws, toys, sweets and emergency party items.Customer service is fab, maybe some of these other reviewers don?t like the no nonsense approach? The shop is small and busy and we are still in the midst of a pandemic. At times they are under immense pressure. They have to follow strict procedures otherwise they could be forced to close. Then where would we all be?! They don?t want their customers queueing outside in the rain but that is just how it is at the minute.I think they go above and beyond. I am an end of the day, when it is busy, customer with parcels for proof of postage and have never felt unwelcome. I have even banked cash for our business now that HSBC in the town has closed.I am thankful for the little post office and the lovely people that run it.
July 2021 by Mark Nunes
Great Friendly Post Office. Good covid protection with only 2 people allowed in a small space. I feel safe and service is excellent. Good card section with puzzles and toys on offer. 5 star ?????
July 2021 by Rosemary Gilman
This post office is absolutely Fabulous... its a local institution, not only for the services they provide, local produce, and local knowledge, is invaluable, even hair and fashion advice given.Jane and the girls always go above and beyond to help (what was the best way for me to send Donald trump a pair of leopard print doctor martens, without customs sending them back!)They took the time to Google the best way, so they were covered and cleared customs.The selection of cards and jigsaws are vast, and saves an unnecessary trip into sunny congleton when you can get everything you need here. So yes I am a huge fan of the service here and I think that the moaning people need to remember that we are living in times of a pandemic, and that boris has suggested social distancing and face covers.Heaven forbid you have to wait a little while to go in!Personally I think Jane and the girls deserve a medal not five stars
July 2021 by Jennie Cook
I visited this post office with my young daughter and as we were having a look inside the lady behind the counter asked me to leave as the rules are apparently only one person at the counter at a time. I was not near the counter so I?m not sure why I was asked to leave but it was extremely rude and aggressive. As I was leaving another person tried to enter and she did the same to them and they were as perplexed as me at her tone and attitude. I won?t be visiting this post office again.
