March 2024 by Peter Williams
Excellent service would recommend them.
February 2024 by John Peck
Good service. Substantially cheaper than main agents
February 2024 by John Mcblain
REALLY POOR - in for service and MoT -quoted for and carried out brake work that wasn?t necessary - I took it up with area manager later who agreed and refunded me - they didn?t even reset the service clock. Said they fixed washer bottle issue - they lied and hadn?t - Lady who dealt with me was rude, blaze, arrogant and pushy - no apologies- THEY ARE ON COMMISSION SO WILL ALWAYS TRY TO UPSELL. DO NOT GO !!!! Update - dealing with Head Office to remove me from Motoring Club - she gets commission for that too - they are a TOTAL JOKE TOO ! IF I HAD TIME I WOULD HAVE SUED THEM. JESUS WEPT.
February 2024 by Rob Nichol
Just had my car MOT done and they?re such a good team there. They went over and above plus also made my little lad feel really welcome. Thank you for your great service
February 2024 by Scott Leigh
Terrible service and experience. My partners car went in for an MOT as she is part of the Halfords motoring club. The car failed its MOT but they could not tell us exactly what on just that it was brake-related and that we had to wait five days for a specialist to come in to diagnose it. After chasing them on day five for a diagnosis we were just told that it would need new calipers, brake fluid change and new handbrake cable and that the fee would be £1300. Naturally I wanted a second opinion so I went to collect the car to take to another garage. When I got into the car I'd noticed that the handbrake leather had all been removed and the handbrake was no longer connected and did not work. We did not give Halfords any permission to touch the handbrake or do any work that they quoted for. The car did not arrive in that condition. I left the car at another garage who contacted me within the hour telling me that it was fixed and that it did not need any of the work quoted. The calipers, brake pads, brake discs were all brand new and Halfords had in fact snapped the handbrake cable hence why it was no longer connected. They repaired it for me for free and re MOT'd the car and it passed.Halfords tried to charge us a considerable amount of money for something that they caused! It concerns me how many other people they may do this to. I really did not expect this from such a reputable company as large as halfords.I would strongly suggest that you avoid Halfords autocentre in Congleton.
January 2024 by eric whitehurst
Both headlights failed at 18:00 hrs last week. It was a windy rainy evening but a mechanic fixed it outside the store on the spot. Excellent service. Thank you
January 2024 by Kate Jones
If I could score 0 I would. Our MOT was due before Christmas and failed, with a £1400 quote for the repairs (4 days before Xmas!!!) ?handbrake cable, new pads (covered by their pads4life offer so not included in quote but this had to be pointed to them - they included them at first), brake shoes, wishbones and realignment costs. They said the disks were fine but they may break them getting to the shoes so included them in the quote, assuming that would happen. We thought it sounded steep and were irritated by the disks. We went elsewhere for a second opinion and that garage said the shoes were fine, no cable needed (just tightened) and completed all the work for £550 inc the pads! Most of what Halfords had said didn?t need doing and they massively over quoted for the cost of the parts for the bits that did. It then passed the MOT with them, proving the other bits did not need doing. I am sure they have some happy customers but we were definitely not one of them and will NEVER use them again. Please check with another garage if your car has failed, you could save yourself a lot of money ?
December 2023 by Lance Armstrong
The best experience I've had there with Halfords.
November 2023 by Leah Chintu
Best garage and staff are very professional
September 2023 by glyn davies
Honestly. Expensive and ok if all you need is basics.was ignored at till and basically a waste of time.
September 2023 by James C
The RAC left me hanging, Halfords AC gave me coffee and had be back on the road in no time!
August 2023 by Bam Bam
Do not recommend, prices are high and tried to upsell making out it was dangerous to drive, never experienced a Halfords service do that before (we have been regular customers at the Oldham branch). I will not be going back to Halfords after that!
August 2023 by Bob Skirrow
Travelled 10 miles & arrived in good time for my appointment, to be told that I'd have to leave the car for 2hrs, due to staff shortages. If only i had been warned!
August 2023 by Troy Whitehurst
This halfords is amazing, needed some work i had done on my car checking and they did an amazing job 10/10 would definitely recommend.Services: Tires
July 2023 by John McCormack
Lovely staff that go the extra mile.