March 2024 by Eduardo Conde
Nice garage with great mechanics, not shy to explain their findings and no pressure to spend more than what the car needs
March 2024 by Harry Serafi
Very kind owner and lovely customer service. Would highly recommend as the quality of the cars are very high quality and will most certainly be buying future cars from here :).
March 2024 by Tony Harrison
Great service at Burns Congleton. Chris very professional and polite.
March 2024 by Linda Pemberon
Went to have my car washed today, Excellent service can highly recommend
March 2024 by Gary Lancaster
I?m based in Newcastle and tried to buy a Mini from here. Didn?t want to view it first or test drive it, I know the brand well and have owned 4 already, just wanted to buy it and collect it. Sounds straight forward enough however that?s where it all got too hard workHad to collect within a weekI was able to collect in 2 weeks but had to pay in full immediatelyHad to collect Mon - Fri, no weekendsNo credit card payments allowedDon?t offer home deliverySadly too many company procedures just convinced me to look elsewhere. Found a more accommodating dealer 3 weeks ago and the one I enquired about here is still for sale if anyone?s interested
December 2023 by Justin Partington
Great place to go for service and MOT. Robert was really helpful and communicative. Spoke to me after their 'Health Check' before they started ant work, which was great! No pressure on having work done with them or anything. I did though. Fantastic service and reasonable prices. I'll definitely be back next year.
October 2023 by Sally Green
Burns garage is definitely the place to go for great customer service.
October 2023 by Stuart Dorcey
Will continue to use Burns and recommend to family as the service received is second to none. Wife just bought a new Puma and due to Covid, Neil sent a video over explaining all the features of the car the day before we collected it. For 20 years now we have returned time after time as never seen such a relaxed nature of the "sale" at Burns. No pressure selling and sound advise. Brilliant.Unfortunately Burns are no longer a Ford dealer and have moved to Subaru so please be mindful of this. They do still service Ford vehicles.
October 2023 by Ernest Shaw
Brilliant service from sales and service depts, beautiful excellent cars well presented, well recommend garage
October 2023 by Zac Warrington
I have used this garage for the past 5 years and the service is fantastic. I would not go anywhere else.
October 2023 by Duncan Skeet
Been using Burns Garage for years and have always been very happy with the service provided.
July 2023 by John Burnett
Great garage with friendly helpful staff. Great service and a caring attitude. Definitely recommended.
July 2023 by Mike Proudler
Our most recent experience was absolutely fabulous. We have been coming to Burns since 2005 and have purchased 3 cars from them. All servicing and sales people are professional, helpful and friendly. We don't envisage going anywhere else. Thanks to all.Mike & Jenny Proudler
July 2023 by Ian H
I had a intermittent engine problem which a couple of other garages were unable to sort out. The technician did a full engine diagnosis and found the problem which was a none genuine part fitted by the previous owner, which was removed and replaced with the new genuine part the car now runs perfectly. A highly professional garage that kept myself informed all the way through doing the work, 5 star service I would certainly use again.
July 2023 by Fiona Crownshaw
We had our Ford van serviced. Staff were helpful. All completed on the day. Will be using the garage for future services
