February 2024 by Zoe Greenhough
I was referred initially to this Dentist and it was only meant to be a temporary thing. However, after discovering Brandy whom works here as a hygienist, it?s worth the drive!! I will never go anywhere else. Brandy?s knowledge and skill set is of the highest quality. I never thought it was possible to come out of the dentist not only with the cleanest teeth I?ve ever had but also buzzing!! This is all down to Brandy?s enthusiasm and passion, that it passes onto you and by following all her tips and guidance, your smile will never look better. As a whole I would definitely recommend this practice as I?ve also had a really good experience, the receptionists are also really friendly and make the whole experience a pleasant one, which I know many don?t always feel when going to the dentist.
February 2024 by George Anthony
very good service, friendly staff
February 2024 by robert millward
They are Angels and fill me full of confidence, no longer scared of the Dentist. Thanks lady?s (Harriet and team)?
February 2024 by The Rod Kay Nostalgia Show
Thoroughly professional and caring.
January 2024 by JASON JUKES
Apparently I missed a appointment that I cancelled then want to charge me £25 pounds but it?s ok for them to say when you turn up sorry the dentist has Covid you will have to rearrange, paul management, poor receptionist
December 2023 by Jeff Lacey
Best dentist's and hygienists I've ever been to very professional all the way from reception to out of the door.
November 2023 by Alex Shepherd
My family and I recently decided to switch to Bupa Dentist Congleton due to the scarcity of available NHS dentists. keen to receive quality care,we paid the signup fee for an examination and dental plan, only to be met with a disheartening experience that has left us deeply dissatisfied.Upon booking my first appointment to address some fillings outlined in our dental plan, we were required to pay a deposit of £150, leaving a balance of just over £350. However, our initial shock came when, during the middle of the filling procedure, the dentist claimed that additional, unforeseen work was necessary. Post-procedure, I was astonished to be informed that the remaining balance had escalated to £660, Nearly double the originally quoted amount. Feeling blindsided and taken advantage of, I paid the inflated fee and left the clinic with a sense of distrust.Upon leaving and calling to question the inflated bill I was informed that I had indeed been overcharged. The dentist assured me that they would refund one filling as it was supposed to be free of charge. However, when I requested that this correction be clearly documented on the invoice, I was told that free work cannot be listed. This lack of transparency only added to my growing dissatisfaction with their services.Furthermore, when questioning the dental plan's costs, I was told that it is merely a guide and that additional work is often necessary. This revelation left me feeling misled, as the initial plan seemed to be a clear outline of the services to be provided. It appears that the dental plan serves more as a deceptive sales tactic rather than an accurate representation of the costs involved.In conclusion, my experience with Bupa Dentist Congleton has been disappointing and marked by a sense of deception. My advice to anyone considering their services is to approach their quotes with extreme caution. It seems that whatever they initially quote is merely a starting point, and the final bill may be substantially higher. I have decided to seek the services of a private independent dentist moving forward, as I believe Bupa Dentist Congleton preys on individuals, using them as nothing more than cash cows. Save yourself the frustration and financial strain, and look elsewhere for honest and reliable dental care.
October 2023 by Matt
I have been a patient for the past year and couldn?t be happier with the service I?ve received. Hilpa and Lou are always trying to provide the best experience possible for me which is a nice change from the previous providers I?ve been with in the past.
October 2023 by C
My husband and I both had the AirFlow teeth cleaning done last month by Kate at BUPA Dental Congleton. She did an amazing job and we were so pleased with the results. We would highly recommend to anyone wanting to have teeth cleaning.
September 2023 by Kerry Parker
I?ve recently had 4 new veneers replaced along with teeth whitening at Bupa Dental Practice in Congleton. I am very impressed with the results and I would definitely recommend the practice for any dental work.Dr Barton?s attention to detail at making sure my veneers were perfect, was second to none. I felt slightly nervous at the start of each appointment but Dr Barton explained what each procedure entailed and this immediately put me at ease.All the staff are very professional. I will definitely return for any future cosmetic dental work :)
August 2023 by Helen Dillon
I decided to get braces to straighten my teeth as I?ve always been self conscious about how they looked and now that I?m in my forties I felt it was time to do something about it. I arranged an appointment at Bupa dental care with Hilpa Amin. From the first appointment I felt at ease, we discussed all the possible options and Hilpa was very supportive and understood exactly what I wanted. I had the fixed braces on for a year and am so pleased with the results. I feel so much better about talking and smiling. I can 100% recommend Hilpa to anyone thinking of getting their teeth straightened. She?s so friendly and sympathetic, an amazing orthodontist ?
July 2023 by Michael Field
Excellent dental practice. Little things make a difference, for example there's always an assistant in attendance to do suction and pass instruments, even for the hygienist, something which is not universal (at least one other practice has required me to hold the suction tube myself). Prices are not excessive, and they don't try to push whitening treatments or similar nonsense. Seems superior to a certain, more expensive, glitzy-looking practice in Knutsford which shall remain nameless. All the team members are good, but I can particularly endorse Harriet Brocklehurst-Flynn. Harriet likes to push the boundaries of what is possible, and was recently able to save a tooth that I was beginning to think of as a lost cause. Highly recommended.
June 2023 by Louise Butler
I?m a new patient. Had root canal treatment yesterday. I have had ongoing issues with this tooth many years ago, but Tony and the staff at the practice could not of done more for me. They was fantastic! Because of the tooth and its history I?ve got a fear of the dentist. But I?m pleased to say Tony has restored my confidence back in the dentist. The whole team there are professional and lovely. So glad I moved to here.
June 2023 by Lindsay Purcell
I have just gone through a protracted period of treatment on two teeth which had become infected. I played rugby until I was nearly 50, have skied for many years, picking up lots of injuries along the way, not to mention two new hips. But all this paled into insignificance compared to my recent toothache.To the rescue came Harriet Brocklehurst-Flynn, who treated these teeth with great expertise, patience, sympathy and a calmness that was always reassuring. Harriet has been my dentist for a few years and from the beginning I was most impressed with the way she tackled challenges. Nothing seemed to phase her and she never put things off for the next appointment. She just got on with the task at hand and always did a terrific job. It has almost become a pleasure to visit the dentist!! I don?t know whether Bupa recognises a ?Dentist of the Year? but Harriet would certainly get my vote. She is a real asset to the practice.Excellent practices, however, are not just about one or two dentists, they are about first rate patient care, and that is what I have always experienced at Bupa Dental Care Congleton. Everyone in the practice team from the dental nurses to the reception staff to the management team is so friendly and knowledgeable. For instance they have been so accommodating in finding immediate appointments during my recent problems. I cannot praise them enough, and would like to thank everyone for their kindness and support.
June 2023 by Harrison Cribbin
Excellent practice, the dental team do their best to ensure thorough and detailed checks are completed. In my case this has literally saved my life by picking up an early referral for cancer diagnosis.
