December 2022 by James ?Jay?
I usually go to the eye hospital for care, however due to backlogs I can?t get an appointment.I went to boots expecting the quick usual eye test. That?s not what happened.The optometrist spent 1 hour performing every single test on my eyes, in so much detail, with genuine interest and care.All the staff in boots opticians were fantastic. If you need an optician go here, the staff make this place. Seriously impressed!
December 2022 by Olivia Jackson
This was my first eye test with boots and it went great. Brilliant place, the ladies were all very helpful and the test was very thorough.Camila and Arifa were so lovely and put me at ease through the whole process, I will definitely continue to come here
November 2022 by Gary Hall
All the staff were very courteous and professional. During my eye test, frame selection and fitting I never felt rushed and I was made to feel like a valued client. The whole purchase experience was excellent. I would thoroughly recommend Boots Opticians Congleton.
October 2022 by Steph Harvey
Following a complete health anxiety meltdown, the staff were really approachable and helpful to settle my anxiety for what turned out to be a small scratch to one of my eyes.Gill was a wonderfully kind optician, who explained everything she was doing, looking for and explained follow up care for my injury.Camila was just as lovely able to change my appointment to a triage instead of an eye test which I booked online. She was really understanding and when anxious kindness like this is worth it's weight in gold.Thank you ladies, I appreciate the kindness, understanding and care given to me today.
October 2022 by Olsticks
I?ve been coming here for the last few years for various things and every time I?ve been in it?s been an efficient and enjoyable experiencePicked up new glasses earlier this week and Laura who served me was lovely to talk to. Very friendly and helped adjust the glasses to suit me better. I was in and out in the space of 10 minutes. All staff from previous appointments have been just as good too.Would definitely recommend to anyone in the surrounding area
August 2022 by NancyLeigh Gainfort
CAMILA?.I live in the States and had an eye exam prior to leaving for a UK visit. There were significant changes in my vision and with my prescription, but not enough time to get new glasses prior to my departure. Camila was a tremendous help and made it a seamless process to get new glasses in UK. I picked up my glasses today and couldn?t be more pleased. Thank you Camila.
August 2022 by Tony Woodward
I booked my eye test for Thusday 18th August, arrived early, and was helped straight away by Beth to fill in the NHS forms. Then optician Arifa did a full and thorough test with all the latest equipment, giving great advice. Camila then kindly hepled with advice on suitable glasses for my budget, Arifa also returned to help with technical issues, all in all the staff really were so patient and helpful. Looking forward to collewcting my glasses now, keep up the good work all, you are a credit to Boots.
August 2022 by Nikki
Had my eye test and glasses from here for a few years and they are absolutely the best range and price!Gillian (optician) is great, quick and accurate eye test and will explain and show photos taken to assure all is well!Gail,Beth and Laura are very helpful in helping me pick the right frames, lens choice for the budget I had in mind.I highly recommend this place as you definitely get quality service
August 2022 by Karen Timony
From the eye test onwards, al the staff were very attentive and pleasant. A big shout out to Laura who assisted me in choosing my frames, she was very patient.Can't fault the experience and wouldn't hesitate to recommend.
August 2022 by Katrina Williams
Fantastic and thorough eye test carried out today by Arifa. She put me at ease straight away.Fantastic service after by Camila who helped me to choose frames. She was very knowledgeable when explaining the difference varifocals,price and tints.Nothing was too much trouble in Congleton today.Thank you also to the other 2 staff in the store who also helped look after me so well this morning.Can't wait to pick up my new specs next week.
August 2022 by charlotte lees
After thinking I had just slightly scratched my eye during some DIY, I decided to book an eye test appointment at Boots Opticians in Congleton to get a proper look at it. The eye test was all done perfectly, the staff were polite and kind. I then met Gill who had a look at my eye properly and found that there was something stuck in it quite deep. She did an amazing job with removing the substance from my eye without it hurting and she kept me very calm throughout the process. This saved me a trip to A&E! I?m so grateful for Gill?s help and also for booking a follow up appointment with me to check everything has healed ok. I will definitely be using this opticians from now on ??
July 2022 by Jason Clegg
I called in with a pair of varifocals that I had purchased last year from Boots in Sandbach. My glasses needed adjusting as they kept falling down my nose and needed repositioning every time I looked down. That's a bit of nuisance for an undertaker, with some of the activities we have to do! I was greeted by friendly staff, who adjusted my spec's there and then. I was in and out in less than 5 minutes and with no charge! Great service, from a friendly team. I shall be back later in the year when my eyes need checking again. Many thanks.
May 2022 by Andra Myatt
Fabulous service today at boots congleton marks name is on my receipt but the lady who helped me choose frames etc I don?t have her name she was brilliant. A company like boots need to look after their employees like the lady who served me today she is why I will return to boots in the future, great customer service. Many thanks andra
May 2022 by Mandy Sherwood
Visited for routine eye test, efficient, friendly and helpful. Good range of glasses at different price points.
April 2022 by Lorna Dean
All the staff were very friendly and helpful. The Optometrist, Gillian was very professional, easy to talk to and thorough. Mark then gave me good advice about which glasses suited me and would work well with my new lenses. I am very happy with my new glasses. I would highly recommend this opticians.
