September 2025 by Laura Jones
Ben delivered my tiles today, lovely man very cheerful and very helpful put boxes where I wanted them.
August 2025 by North West Technical Tree Surgery
Extremely helpful staff. And gave great advice too. Thanks.
August 2025 by Andy Hamill
Ben delivered our order with care and consideration. He was very polite and obliging taking the heavy goods to the rear of the property.
August 2025 by Dawn Layfield
Fantastic customer service from Tom C, at the Chester branch. Tom was very knowledgeable and helpful, I walked away with exactly what I wanted. A+++
August 2025 by Sian Gibbons
Highly recommend. Ian was really knowledgable and helpful.
August 2025 by Hannah Jones
Dropped into the Chester store after some sage green grout. After speaking to the staff I found out that they didn?t have any in stock and neither did the Wrexham store. Tom offered and went to the Birkenhead store to get some for me and just like that my bathroom project was back on track! Customer service on another level! This wasn?t my first time at the Chester store - I?ve always had a great experience due to the fantastic customer service, brilliant display of stock and clean and welcoming store
August 2025 by Lloyd Snape
Great service by Ian really knowledgeable, gave great explanations on the process of laying tiles and pointers on the job! Thanks for your help today
August 2025 by zara whyke
Great experience all round & loving my new tiles thanks so much Tom! :)
July 2025 by Raptor VR46
Brilliant service and advice at this store. My wife and I were assisted by Tom S, he followed up information/options as promised, great communication. We were happy with the selection of products in store enabling us to select most of what we required for a bathroom renovation. Thanks Paul T
July 2025 by sue evans
Ben went above and beyond to make sure my tiles were delivered safely and even helped me when I locked myself out! Incredibly grateful.
July 2025 by Maggie Barker
Excellent service from Ian this morning. Will definitely come again.
July 2025 by Diane Doran
Excellent service from Tom S as always ?
July 2025 by The Carmichael family
Ben our delivery driver was amazing, friendly and helped us out. Thank you
July 2025 by Lucy Sayles
Highly recommended - the team at Chester were professional, helpful and knowledgeable. Thanks so much.
July 2025 by Caroline Lawson
Dealt with Adam today who was very helpful and knowledgeable. Stayed with us and described all the products. Didn?t have any in stock so kindly sorted it from another branch. Highly recommended
