March 2024 by Anita
What a shop! Every time I go there to add to my Loake collection, Paul, Alex or Graham treat me like I am Royalty! So, not only are they the best, most knowledgeable salesmen, they also sell top of the range shoes with all the necessary accessories. Thanks again for my most enjoyable visit today gentlemen! I just had to buy 2 pairs! Bob Jameson
March 2024 by David Brown
I was very impressed with the quality of service and advice I received in the Chester ?Loake? store. Alex, who served me, is extremely knowledgeable and welcoming. This is my first pair of Loake shoes but will certainly not be my last. Thank you Alex
March 2024 by Edward Pyzer-Knapp
I had a wonderful experience buying my first pair of Loakes here. Paul was very knowledgeable and welcoming and I am delighted with my new shoes. Great product AND great service - would definitely recommend - if only all shopping experiences were this good!
March 2024 by Joe Griffiths
Paul and the team always provide a top quality service at the Chester loake branch. The friendly no pressure environment provides a family and homely feel. The attention to detail to each customer is fantastic and as discussed with the team this sort of environment helps provide repeat custom from myself and other
March 2024 by mark wrigley
Great service and a wonderful selection of proper shoes to tempt you!
February 2024 by ben dhamrait
Fantastic shoe fitting service & selection of shoes with great friendly staff. I've never had such a good experience in any shoe or clothes shop. Despite it being a very well stocked and lovely place aesthetically to have a look around the main part is the staff Lee helped me find the perfect size style and fit without any pressure and happy to swap and change sizes till i found the perfect fit and some great style tips and recommendations from Alex. I walked away with 3 pairs of shoes for life..also an excellent loyalty scheme..buy 6 pairs get 1 free!!
February 2024 by Andrew Morey
As part of the Loake loyalty scheme (buy 6 pairs and receive 1 free) I visited the Chester store on Saturday (17Feb) and was served by Lee.Excellent service by Lee & the team.Chose two new pairs of Loake shoes, which included trying on multiple pairs of the same shoe to get the correct fit that both I and Lee were happy with.I was very pleased with the level of service and care fitting my new shoes at the store.Thanks guys.
February 2024 by Dr Mike Paull DC
I wanted to say thank you to all the team for making my birthday very special. I have drooled at the windows of this store for years, so I was thrilled indeed when my lovely wife booked a fitting complete with the gift of any pair of shoes ????????? The team were amazing, they had balloons up ready, made me a coffee, opened up a birthday cake... and then started my fitting for the shoes. For Harry Potter fans, all I can say is that Chester Loskes is to shoes what Ollivanders is to Wands.... I was treated to the first pair of shoes I tried on, which although I wasn?t sure why I liked them, I loved them! ? best birthday ever!! Thanks Chester Loakes team and thank you to my wife. Will be back to see which pair of your fantastic shoes choose me next (bet the women will be using this as a line in no time !) Thank you, Mike? 5 years later and three more pairs of Loakes, all of which look amazing with a little care over time ??
February 2024 by Paul Garnett
Great service and a very pleasant shopping experience! Thanks!
February 2024 by Anton Wolf (Anton)
The best shoe experience I've ever had.An absolute recommendation if you are looking for a really high quality shoe.The service was second to none.
January 2024 by sydney0394
Visited today and service was excellent, Alex was a great help and very knowledgable, will certainly visit again. Thanks for the experience. Syd.
January 2024 by j williams
Exceptional customer service, very pleased with my new loake lytham rg ankle boots. Did not have my size in store but they were delivered to my home the next day. No hesitation in using this store again.
January 2024 by John Farrington
Lovely shop and excellent customer service. I was dealt with by Lee Bowler. The whole experience from entering the shop to leaving, was pleasurable. I would have no hesitation in recommending these premises. Quality shoes and customer service which was above and beyond expectation. Thank you Lee - I will be back.
January 2024 by Debbie Chisholm
Great visit as always!! Paul is so knowledgeable and helpful, such a super shopping experience, my husband purchased a fantastic pair of shoes. Thank you so much, will see you again soon!!
November 2023 by David S
Popped in for a pair of slippers and entered another world. I thought service like this was lost forever. The two gentlemen serving were friendly, helpful and knowledgeable. I was served by Lee who firstly offered me a drink then measured both my feet (I was only buying slippers remember) and made sure they fitted correctly. Such a lovely shop. I've always been a fan of Loake shoes and I would recommend this shop to anyone who wants to spoil themselves on a beautiful pair of shoes (or slippers) and a great service. I look forward to visiting again.
