February 2024 by Phyllis Pemberton
Staff are very accommodating and polite. Always busy, but helpful.
February 2024 by Ryan McKeown
Slow service. Understaffed. Poor communication whilst waiting. After picking frames we waited over 25 minutes to be acknowledged
February 2024 by Glenda Gadie
Had routine 2 yearly eye checkup December 23rd, prescription had changed so paid and ordered new lenses, told I would be informed once they arrived in Broughton store. I am still waiting sent message two days ago asking for update no response. Poor service
February 2024 by Liana Grigorian
Great store, friendly staff. Always helpful and professional
February 2024 by Neil Brimage
Really good. Took care of my 84 year old dad. Thank you.
December 2023 by Karen Hackney
I?m sorry to say but my experience at specsave was awful, I will never go back again. Even though I couldn?t see properly with new glasses they refused to change them. I had to go to another opticians for the correct glasses and another eye test
December 2023 by Ian Paget
Been three times cince November still not had any glasses despite paying for eye test..absolute shocking sales people.Two of my friends have had to waite over an hour and still no one showed them any glasses. Walked out and went vision Express ,,customer service. was fantastic and seen in seconds
December 2023 by Nikolay Angelov
Very poor service,they don't care for customers. I spend £600 and still can't see clearly.!! Not recommended.
November 2023 by Barbara Letman
Brilliant. The guy who attended to my Mother in Law was so professional with a lot of patience for an elderly lady ?
November 2023 by Pete Tomlinson 0838
fantastic experience could not be happier with the staff and my new gigs cheers.
November 2023 by Stewart Leese
Had to wait in line to get my glasses tightened, a 30second job surely not too much to ask.
November 2023 by ROBERT RAYMOND
My first visit to this branch today, having used Chester and Llandudno before. This site has convenient on site reglazing. Mo conducted a professional vision test, the results of which concurred with my evidence. The majority of the front of shop ladies could have been members of a "girl band", and were proficient in their individual roles. I return in 1 week for new lense fitting.
November 2023 by Steve King
Bought some Super-dry frames on the BOGOF offer so very happy. Staff were attentive.
October 2023 by S Mori
Dont think it could get any worse. Paid for an OCT scan..was told everything was OK for now..so went elsewhere for another eye test within a week and they found early cataract, a condition that can cause glaucoma and early cell macular degeneration...!!!!
August 2023 by Lou Appleby
The service here was impeccable. Staff are really friendly, helpful and patient. The shop is well laid out and easy to navigate with my mums wheelchair. Great value glasses. Thank you!!!!
