July 2023 by joan beard
Absolutely dire service! I went to this branch to open an account. Told by man on the customer counter with Liverpudlian accent to go and wait for 5 -10 minutes while he makes some phonecalls! I approached the other assistant when she was free said she couldn't help me! I took my money elsewhere and if I could cancel my five year account I already have with them I would!! Rule number one of customer service treat your customer with respect!
July 2023 by Jennie Starling
Every time I have visited the Skipton Chester branch the staff have always kind, curteous, patient, professional, and very helpful.Thank you.Jennie Starling.
March 2022 by Helen Valyandis
Excellent service I took my daughter to open an account here and the gentleman and lady serving us could not have been more helpful.
January 2018 by Beth Hull
An older guy in the branch, rather than giving me a definitive answer to 'is my european o/h eligible for this isa' just danced around the point and hinted that he might not because of some random incident with another southern Italian. unhelpful and kind of racist, yay. -_-
