August 2025 by Michael K
If you are looking for a great coffee and good food, this is the place. Friendly and helpful staff with yes attitude. Ordered flat white (perfect smooth coffee) and chicken and bacon hot baguette (the best baguette in Chester-very tasty). Everything is made to order, using fresh ingredients not like in a fast food. Will be back soon
August 2025 by Peter B
Honestly the food is one of the best one we had and the coffee is beautiful too. We visited the place on Saturday and the cafe was very busy so we had to wait for a while but it was worth it. The place seems to be very popular as it was constantly busy. Will definitely come back. THANK YOU
August 2025 by Nicholas Leeson
Put margarine on my toast when I didn?t want any (would have been fine with real butter). Asked for extra hot latte, but it came out a normal temperature. Girlfriend?s iced latte came in a plastic cup instead of a glass. Gave us one of those paper straws, which we don?t like either.
August 2025 by Saskia Thomas
Me and my partner visited Panna Coffee in the early afternoon of the 8th of August, and did not have an enjoyable experience. We ordered a milkshake and a coffee, both of which took 35 minutes to arrive. We also ordered 2 baguettes/ sandwhiches, which took 45 minutes to arrive, and arrived cold, with the egg massively undercooked, still slightly raw. We were very disappointed, and when we raised this issue to a member of staff, he said he could only offer us a £5 refund as this was ?all we have in the till?. He explained that it was only him and another member of kitchen staff, and neither of them seemed to know how to take orders, make coffees and deal with refunds. Our order came to £35, and I can send bank statements as receipts. Overall, we were very disappointed.
August 2025 by George Maguire
Ordered 2 baguettes from here.
Food took 45 minutes to arrive.
2 members of staff didn?t have much clue on how to take orders, let alone make the food as they had been left to run the restaurant themselves.
Many people asking for refunds or money off the bill. Not sure if it?s been caught on a bad day or the usual, but it was very poor and disappointing.
Don?t visit.
August 2025 by Elizabeth Jarratt
Food is below average and service is very slow. Cafe also not clean!
May 2025 by Jeff Thompson
Overpriced coffee and cakes.
£18 for two cappuccinos and one cake - will definitely not be going back to Panna
May 2025 by Spooks_
Brilliant food and drinks, amazing staff definitely coming again!
April 2025 by John Hindmarsh
2 Bacon toasties and 2 coffees. It would have been lovely to have been able to locate the Bacon, it was cut into small pieces and spread out. Very disappointing, the guy that served us could at least have smiled. Won't be going back.
April 2025 by Eddie Baty
One of the nicest breakfasts I?ve had. I had the scrambled egg with Chorizo, Pesto and Feta. Good service I would definitely return when next in the area
March 2025 by Peter Agambar
After a great weekend of food, what an absolute disappointment. Not only was the service extremely poor, the quality has to be the worst I've had for many years. Understanding that it's the 3k on and busy, but there is never an excuse for such poor quality. It's the only reason it doesn't get a 1 star.
February 2025 by Firas Monajjed
I have to say, Panna Coffee is one of my favorite coffee in Chester. The coffee beans they use are incredible, bursting with rich flavor in every cup. Truly impressive! Well done to the team ? keep up the great work!
February 2025 by Mr P
Small portions, not worth the price.
February 2025 by Paul
Poor experience. Overpriced food, and took over 40mins for 2 simple dishes, despite it not being busy at all. £22 for a baguette (£9.50) and then some eggs with bacon with a slice of brown toast (£12.50!!!)?rip off! Don?t mind paying premium prices if you get premium food, but this wasn?t good at all. Sorry!
November 2024 by robert smith
Coffee to die for and wonderful bacon and chicken baguette and sensible prices. Will visit again.
