February 2024 by Neil Jones
Never again will I step into this establishment. I was running late due to heavy traffic and was told they couldn't do the MOT or Service. I have booked my car into a better ran garage in the area and will happily say I never need your services again.
January 2024 by Dean Clayton
Dont waste your time, car booked in for 9am at national tyres vicars cross, I turn up & they then tell me it's going to be a couple of hours to fit 2 tyres no explanation. Lifes too short I will take my business elsewhere.
January 2024 by K
Car damaged by driver at the garage whilst under the care of national tyres - Chester. Car still under warranty so had to wait some time for it to be fixed. Felt fobbed off by management and no compensation offered.
January 2024 by Mark Jones
Go elsewhere
January 2024 by katie harker
This place used to be great and trust worthy. In the last few years they have gone down hill. They have been very rude to me in our last 2 visits. Rolling their eyes and talking down to me.We will be going else where in future.
January 2024 by Nev10 Nev10
Avoid! Like others, I used to use National Tyres in Chester but after today?s experience, never again. Very unprofessional, unhelpful and rude. The manager called from outside his office to ask how old the car was. After explaining my tyre was showing as minus psi in the dash I was made to feel stupid for even suggesting it would be a negative. When asked if they would have a look to see if there was a nail in the tyre, they told me there wouldn?t be and to take it back to my dealership.
December 2023 by Jay Mcilroy
Fitted me in just turning up two days before Xmas they was choker and still sorted my car thanks lads
December 2023 by Christopher Evans
Swapped a tyre for me, same day order, had to wait a bit longer than expected, but that was due to the tyre being delivered later than expected
December 2023 by Cureshot
Exceptional Service at National Tyres and AutocareI recently had a fantastic experience at National Tyres and Autocare in Vicars Cross, Chester, and I couldn't be more pleased with the service I received.The staff at National Tyres and Autocare demonstrated exceptional professionalism and politeness. From the moment I walked in, I was greeted with a warm welcome. The team took the time to explain the details of the service, making sure I was informed about the work needed and carried out.The efficiency and flexibility displayed by the team were truly commendable. Despite a busy schedule, the staff, particularly Dave, went above and beyond to accommodate my needs. I needed two new tyres fitted for my MOT, and the team made the entire process seamless and stress-free.What stood out was the customer-focused approach of National Tyres and Autocare. They provided me with various options tailored to my budget, ensuring I had the information needed to make the best decision for my vehicle.Reading through other customer reviews, it's clear that my positive experience is not unique. Customers consistently highlight the friendly service, knowledgeable staff, and fair pricing.Based on my experience and the collective positive reviews, I highly recommend National Tyres and Autocare in Vicars Cross, Chester, to anyone in need of reliable and professional automotive services. Whether it's a routine MOT, tyre replacement, or other car maintenance needs, you can trust this team to deliver excellent service.In conclusion, my visit to National Tyres and Autocare was nothing short of exceptional. The combination of a convenient location, a comprehensive range of services, friendly and knowledgeable staff, and positive customer reviews make this MOT center a top choice in the Chester area.
December 2023 by Sophia Ashley
I just had a situation with a tyre hours before going to the airport and the lads in there were fantastic and helped me out straight away! Kind funny and proper gents! Even when I offered them a tip to get a pint as I was so grateful they refused and said give it to the homeless which I can assure you I will !Thanks so much ?
December 2023 by Anglea Currill
Took car in for MOT. Really friendly service from start to finish.Very many thanks.
November 2023 by O H (Olly)
Used to be great. Halfords have now bought them all of a sudden, I call to book an appointment and left waiting on hold for someone to answer for over 30 minutes. No info about where I am in a queue etc, just endless hold music.What a shame, used them several times but I'm not waiting 1/2 hour for someone to answer a call again. Will take my business elsewhere.
November 2023 by A Ash
Took in for dpf full clean. Charged me £85 to tell me my dpf needs replacing at approx £2000. Took it to dpf specialist who cleared the fault codes which allowed it to regen during a normal drive.
November 2023 by Ruth Jones
Just picked my van up after a service and MOT. Superb service and a really nice welcome. Everything was very clearly explained regarding work needed and carried out to high standards. Would recommend! Many thanks!
November 2023 by Peter Bunn
Good friendly service, mot and service completed satisfactorily very helpful staff.
