October 2024 by Nina Dickson
We had a great experience dining in the outdoor dinner pods for our anniversary! Marcus was our waiter and he was so polite and friendly. There are heaters in the pod. Highly recommend dinning here for a beautiful setting and great service :)
October 2024 by Laura Lloyd
Great location, big free car park. All the staff here are fantastic and so helpful. Dino was great in the restaurant stopping to ask us how our days been and was on hand to advise us on the evening menu.
October 2024 by S B
Nice hotel just a couple of miles from Chester city centre. Rooms clean, bed and pillows comfy. Nice bar area. Plenty of choice for breakfast, cereals, fruit, yoghurt, pastries and self service full English. Staff friendly and helpful. Would definitely stay here again
September 2024 by Richie Macdonald
Stayed during a work trip in the area. Lovely hotel, staff were great. Room was comfortable, clean and nice.
Facilities were good. Access to sauna, steam room and the swimming pool included.
Breakfast and evening meals were also to a good standard.
Walkability: Short distance from the canal, lovely walks along it.
September 2024 by Dawn Morley
Had a great time staying here the staff was brilliant especially Daryl the waitress lovely friendly girl thankyou x
September 2024 by craig price
What a great place just out of the city centre. Warm welcome checking in and great service for our first and many more drinks and snacks from Ellie, who I understand had only just started working. I would have thought she had been there for ages. Great breakfast and clean rooms.
Rooms: Very clean
September 2024 by George Elliott
Two night stay?.recommended?had a small issue with ordered bar food, but it was dealt with fantastically by Lucas. 10/10 ??
September 2024 by Bee Ski
Stayed here for a day at the races, room was big and very clean, it was also ready early which was a huge help so we could change for the races. Reception were extremely helpful, lady with long blonde bob (Sandra/Susan?) was extremely helpful and truly lovely and welcoming. Comfy bed, only criticism is the room was very cold and the shower had very little pressure, all in all though a really nice stay, thank you ??
Rooms: Ours was very spacious, big tv and very comfy bed
Walkability: 2 minutes to the park and ride which takes you into town for £2.50 return
September 2024 by Jm Magmanlac
We recently dined at Mercure Hotel Woodland Pods, and it was an incredible experience from start to finish. The atmosphere was warm and inviting, perfect for a cozy evening out. Marcuss is very attentive, knowledgeable, and made excellent recommendations. Every dish was beautifully presented and packed with flavor?truly a treat for the taste buds! Whether it's a special occasion or just a night out, Mercure hotel is the place to be. I can't wait to return and try more of the menu. Highly recommend!"
September 2024 by John Blyth
Nice hotel with excellent staff at a reasonable price .Breakfast was excellent
September 2024 by Anastasia Paul
Came for birthday weekend and to see friends in the area. All staff particularly Miriam in the reception were amazing lovely people would definitely come back
September 2024 by Darren Burling
Just attended a training course there. Supposed to be morning and afternoon snacks with tea/coffee and lunch. They found some biscuits after being chased up both times. Shocking...
September 2024 by Teresa Welch
The reception staff were particularly helpful as was Kevin who helped us with our luggage.
This was our second visit as the hotel is conveniently situated near Chester Zoo and also a park and ride which takes you into Chester city centre.
The Hotel needs a little upgrade but the atmosphere was very pleasant. We ate the first evening in the restaurant which was good quality but quite expensive.
The breakfasts were excellent and kept well stocked despite two tour groups decending on them!
We enjoyed our second visit and would use the hotel again .
September 2024 by abigail ledder
One of the cleanest hotel rooms I?ve ever stayed in. Good location for Chester. Easily accessible by bus (on public transport on this occasion). Very friendly staff on reception, in bar, in restaurant and cleaning staff. Good toiletries in bathroom. 2 tiny details missing: biscuits with the tea/coffee facilities in the room; and we used the pool but children?s swimming lessons were taking lace which restricted us. Could do with that info being on website somewhere. Good food at breakfast and variety. Loved the Chester paintings dotted about the hotel and in my room. Very comfy mattress and pillows.
September 2024 by Morris Williams
Stayed a couple of nights for wedding. Hotel was fully booked but was quiet and the car park had plenty of room. Reception staff are really friendly and helpful and the park and ride into the city centre is 5 mins away. Breakfast excellent. A great place to stay.