March 2023 by Hannah Rumney
We couldn?t recommend Kuoni Chester enough - especially for future Honeymooners! We walked in feeling deflated following a rather disappointing chat with another provider. Cheryl, however, welcomed us with a lovely smile (& a glass of fizz) and was absolutely wonderful. Although we didn?t have an appointment, she spent hours meticulously going through all the available options for us in line with our budget and month of travel. She treated it as if it was her own holiday she was putting together and we left with huge smiles on our faces. Cheryl - we can?t thank you enough. Thank you so much for your time and expertise.
February 2023 by Jayne Bradd
We had the pleasure of working with Siobhan O'Boylan for our honeymoon booking and it was a first class experience!!Siobhan is incredibly knowledgeable and helped us select the perfect island for our trip. Despite my occasional hesitation (to make sure I didn't miss anything!) she was able to provide good reasons why certain islands were not the best fit for us.Not only that, Siobhan is always responsive, helpful, and truly listens to our needs and preferences. She's also incredibly friendly and easy to talk to which made the whole process a breeze. We couldn't be more thankful for everything she has done for us. Thank you Siobhan for helping us book the perfect honeymoon! We highly recommend her services to anyone planning a trip and we can't wait to leave for the most unforgettable trip of our lives!
January 2023 by Chris and John
We booked our 2022 holiday to the amazing Seychelles online with Kuoni. The process was good but nearing departure we had some small questions that were proving difficult to resolve online. We happened to be in Chester just prior to departure and Siobhan kindly assisted us with the information we needed.We were so pleased with the in-store service at Chester that we decided to book our 2023 holiday through the store. As before, Siobhan was very good at carefully listening to what we wanted and then making excellent suggestions that quickly led us to making a booking with Kuoni. Our overall experience was very positive and we will book our future holidays through the store as we deeply value the personal attention given by the Team.
January 2023 by Felicity Southern
We first met Siobhan in 2019 when she helped us put together the most amazing honeymoon. We knew we wanted to go on safari and Siobhan was amazing at helping us chose where to go and stay, her knowledge and passion for making sure we had a truly amazing honeymoon made us know we were in safe hands! She was always on hand to help us when things changed due to covid and keeping us up to date. We?ve since been back to book another holiday and when you go into Kuoni Chester it?s such a friendly environment and everyone is very welcoming and helpful. If you?re after an amazing holiday booked by the loveliest team then look no further. It has been an absolute pleasure to have Siobhan look after us and we always have such a good laugh when we see her and already can?t wait to book another trip with her next year!
January 2023 by Amy Horton
There are not enough words to describe how awesome Cheryl McCormick is! She always goes above and beyond, makes everything easy and nothing is too much trouble. I would recommend and have recommended that if you want an amazing holiday that?s hassle free speak to Cheryl!We are just coming back from a weekend in Sweden at the ice hotel which was epic!!! Loved every minute even the very cold night in the ice room!!!Planning our next trip already!!!Thank you Cheryl, Kuoni and Kirker travel we?ve had a blast!!! X
January 2023 by Melissa Aird
Thank you so much to the amazing team at Chester. Siobhan is always at the end of the phone, or super welcoming in store to help us with our dream Maldives trip! Thanks so much Kuoni Chester, we can?t wait for the perfect trip you?ve helped us to plan.
January 2023 by Brian Torbet
We booked a special celebration holiday with Cheryl in Kuoni travel Chester, via Carrier to Barbados prior to the Covid outbreak only to discover that our plans had been ruined with the upcoming ban on travel at that time.A voucher was issued for the deposit by Carrier to use with their company and compensate for our lost holiday however with the passage of time we changed our our thoughts and notified Cheryl McCormack that we no longer found that Carrier holidays were appropriate for our needs .Shortly after my conversation , I received notification from Cheryl to say that a full refund on my deposit had been issuedMany thanks to all the staff at Kuoni in Chester for listening and understanding my needs.
January 2023 by Jenny Bowle
Charlotte and her team at Kuoni Chester are first class. We recently attended an event at the store which was wonderfully organised and informative. The staff are knowledgeable and professional.We look forward to booking future holidays with them as we know we will be in safe hands.
November 2022 by Karen Riden
We first booked with Kuoni in 2019, where our Travel Expert Siobhan O?Boylan (Chester Store) arranged a fantastic 3 destination holiday to first Singapore and then on to Bali, staying in Seminyak first and then in Ubud. All three hotels we stayed at were very different to each other, but Siobhan hit the mark with each one. Our holiday was perfect!Our 2020 booking to the Maldives sadly couldn?t go ahead, and I could not be more impressed with Kuoni, and obviously Siobhan, in how they handled first the cancellation of our intial trip and then the 7 subsequent re-bookings to different dates and countries - we finally made it to a stunning hotel In Paphos, Cyprus in September 2021. Each time the holiday had to move date or country due to the pandemic, Siobhan was on hand, often anticipating what we?d be looking for, nothing was too much trouble - I cannot praise Siobhan and Kuoni enough.We?ve booked our 2022 holiday to St Lucia, another multi-destination holiday and once again Siobhan has worked magic to bring a stunning trip in on budget.There have been issues and niggles but the team at Kuoni, regardless of who we?ve spoken to including the reps at resort have been fantastic.I would recommend Kuoni 100%
November 2020 by David Hughes
The gentleman I spoke to was amazing. He helps us sort out our honeymoon and he improved some of the times out there. Will be using Kuoni for all future holidays.
November 2020 by Wendy Hart
Incredible service for an amazing team of experts
November 2019 by Kelly L
Visited for a quote but staff member was reluctant to assist without clear details even though I specified I needed assistance to point me in correct direction.
November 2018 by Michael Storey
Really helpful travel assistants, fantastic personally tailored holidays. Five star service.
November 2017 by Adam Jones
Friendliest service you can ask for, very helpful and will actually find one of their staff who have done the holiday you're thinking about going on before you book so you know what to expect.
November 2017 by David Lyth
Booked our honeymoon here. Assistant store manager Leah was very helpful. Offered suggestions and alternatives when our original plans came in over budget. Made to feel very welcome, couldn't have asked for a better service. Thank you Kuoni :-)
