January 2024 by Paul Millwood
Sales lady put no pressure on my wife and I to make a purchase. She was extremely knowledgeable of the products. Very pleased with the service
October 2023 by Lawrence
Chester store.. Heather is wonderful!My aunt and I took my grandparents shopping for new chairs for their apartment they are moving to shortly. We just went for a browse and we met Heather. As soon as I heard the familiar Scottish accent I knew we were in the right place - she got on very well with my grandparents who are also Scottish. We spent in excess of 2 hours with Heather who was incredibly helpful and patient.. and also absolutely hilarious. Ended up buying 2 top of the range reclining chairs finished in a really nice leather. We?ll definitely be bringing them back here for more purchases when they?ve moved in.
September 2023 by Catherine Mannion
Great experience. Staff ( Billy) couldn't have been more helpful if hed tried. Lovely. 2 chairs ordered and on their way to us. Thank you
September 2023 by artbytinar rogers
Difficult to find but got there in the end, LOVELY staff, not pushy at all just ... normal working class ladies. Ended up buying a great sofa but was a bit gutted I couldn't have the William Morris print. Really looking forward to it coming and would def visit the shop again.I think her name was Margaret. Great staff. There was an elderly man there who'd bought a chair years ago from the sounds of it, and he pops in for a cuppa. It really warmed my heart to see these ladies just being... human and caring to him. Shame more People aren't like this!
May 2023 by Michelle Carter
the two ladies from the showroom went over and above - they didnt pounce on you when you walked through the door like most sofa salesmen do - very friendly and helpful - it was a delightful shopping experience
November 2022 by David Williams
Bought furniture from here very nice staff.
November 2019 by John Barlow
Very good Customer information and service. Well done and thanks to Gaenor and Elisabeth.
November 2018 by Yvonne
Fantastic staff very helpful,no hard sell at all
November 2018 by Lisa Hibbert
Very friendly and helpful staff.
November 2018 by Roy Biddle
Excellent and friendly service along with reasonably priced, quality made furniture. We can't recommend them highly enough. Thank you to the HSL staff in Chester. We will be calling again in the near future. Roy and Vanessa
November 2018 by Catherine Clark
I only went in to have a look and ordered 2 chairs. The staff were very friendly and took time to see which chair was best and I tried them all. I also took home a sample piece of material. They also showed me the offers leaflet. Ordered on 16th September and delivered on 18th October. Delivery drivers were very friendly and put the chairs in lounge ready for use. Excellent service from start to finish
November 2018 by David Rees
Fantastic service. Amazing staff. Brilliant knowledge of what a customer needs .
November 2018 by Alison Murphy
Kim was very helpful and didn?t rush mum making the experience a pleasant one
November 2017 by Charlotte Hemingway
I just can't work out why the sofas are so expensive. On a state pension my gran isn't exactly made of money.
