January 2024 by Emma Gallagher
Friendly staff, nothing too much trouble, great atmosphere, everything you need,
January 2024 by Stephen Phillips
Needed new walking boots. Very helpful and great advice. Today got some coats for granddaughters, great quality and good price. Like the makeover. More great products bought
December 2023 by Lisa ML
Came away blown away by how nice & helpful the staff were. I took a pair of fabric walking boots back. Management & staff were so helpful advising re exchanging for a better (leather) boot and after-care. So rare to find that kind of customer service these days.Loads of parking & long opening hours.
December 2023 by M
Went to the naylors in here the other day, great selection(which I didn't allow myself to look at, because i was on a budget) however I managed to get 2 sacks of horse feed and a fleece (with discount admittedly) for £50... can't say that often nowadays ! friendly staff too. worth the drive
December 2023 by Jaksemnatom
Be careful, always check price online/shop shelf and the one charged at the till. Often charged more at the till than whats on shelf!!!Regrettably must vhane my previously five star feedback as, again, I was charged £10 more compare the the price listed on the shelf as well as on their website. It is reoocurrence, especially if it comes to some kind of 'special offers' one must all the time keep an eye on it. Take a picture of the price on the shelf and then check their receipt (which should not be happening)Moreover, complained about this circa a year/18 months ago, in the shop as well as on their website and nothing has changed since.Complained yesterday again in the shop and will do online today too.
October 2023 by Helen
Much better since the refurbishment. Shame about the staff! One in particular Olivia, on tills, did not make eye contact, even walked off when serving us at the tills at one point. Even then told her colleague not to bother answering the phones as they'll be there all day. Poor customer service!
October 2023 by Margaret Thompson
Since Go outdoors has had new management, this store has a great choice of clothing, including horse riding, cycling, walking, hiking, fishing, camping and a lot more. Well worth a visit.
October 2023 by Pete Gunson
Absolutely amazing staff, 3 times we've been to the store in Saltney, Chester, and every time the staff member has gone above and beyond, especially today!!!
September 2023 by Alan J Roberts
This place is a fantastic resource for anyone interested in camping or outdoor sports.Well with a visit just to see what they have.
September 2023 by Jasmine Williams
Really nice and big shop with friendly, helpful staff.
August 2023 by C
Nice big shop for all outdoor gear. Just needed more stock on the flash lights but I'll order it online. I will be going back
August 2023 by Nigel Connor
Visited today huge range of stock reasonably priced staff helpful.
August 2023 by Ian Smeaton
I buy a lot of stuff from here and the staff are very polite and chatty.Keep up the good work.?
August 2023 by Martin Donnelly
purchased some Merrell walking boots last October and unfortunately one of the lace eyelets broke, went to store this morning and the lady in the show department apologised and replaced them with no fuss at all.. brilliant service thank you
July 2023 by Chrissy Jones
Love it here refurb looks great staff are brill helpful and polite fast and efficent, vast array of our door equipment, sports, kids, cycling, clothes and equipment for all walks of life and any level, my second home for all my outdoor needs
