November 2023 by Jorja H
I have a lactose intolerance and most often substitute cows milk for coconut milk in all my hot drinks. The same applies when I order from coffee shop. I ordered a orange hot chocolate and asked for coconut milk instead of cows milk, but was given cows milk. When I have visited here in the past, I?ve had to stop the baristas using cows milk and remind them I asked for coconut. This time, I was not able to as I was caught up at the till. Not ideal.
November 2023 by 384joannel
We stopped off while shopping as they were not busy. Had no cups available so had to have take out cups even though we were drinking in. Drink was ok but my cup leaked so ended up with hot chocolate all down me. Not the best look.
June 2023 by Mary G
Service was good- latte just right - friendly, helpful staff - tables clean general all round good environment defiantly will be going back
April 2023 by Navigate37379352405
Staff are very friendly and efficient. Served really quickly with a smile from the young man who made my coffee (Cal). I?ll definitely be back!
April 2023 by Odyssey20246476302
Open early on a bank holiday, quiet and quick service,clean and friendly staff,would recommend if your visiting or passing through its a good place to go if your early.
February 2023 by N3123KHdj
ordered from this costa and they delivered it with no lid??? so the whole bag was soaked and cup was completely empty. don?t know where they hire their staff from
December 2022 by martinsP1493RM
Was Christmas shopping in Chester and popped into Costa for a brew, lovely staff here and always clean and quite spacious too.
November 2022 by 190nellac
Just dropped in for a large cappuccino Cafe short staffed which is expected in this current climate. Restaurant clean but only 2 staff so tables cannot be cleared when vacated. Not their fault. Cappuccino lovely as always. Costa is always very popular. Shame brexit has caused this.
October 2022 by joewbb224
Nice place to sit with friends . Not too busy , very pleasant staff and the coffee was good. Would recommend this costa . Good
April 2022 by Freedom59341267619
For lunch time the counter was under staffed. The coffee was good and the tiffin lovely, just tests your patience when you wait so long to place a simple order
September 2021 by pip appleton
had a cup of tea... because they do cups of tea.. amongst other things. was not disappointed... it was tea
September 2021 by Julie Naylor
Not the cleanest but staff helpful
September 2021 by David Brown
Terrible after taste to the hot chocolate, some form of thickening agent??? Not real hot chocolate in my view.
August 2021 by Judith Price
Nice coffee. Cake choice minimal. Favourite sold out at only 1pm. Toilet had huge queue due to one being out of use but staff (in the main) pleasant
August 2021 by Ellis Ogilvie
Perfect customer service from Sebstian and Ellie. They were amazing, kind accommodating and charming. Really great people to be around and made a great atmosphere to relax in. My drinks were made quickly and tasted amazing.couldnt ask for more
