March 2024 by Gordon Atkinson
Did some jobs on my audi,great service from dean tracy and sarah well done guys!
March 2024 by Lee McElmeel
I can?t recommend Dean, his staff and garage highly enough.I was in a serious situation where I found out I had 2 popped tyres and couldn?t move the car. Dean sent one of his lads to come and help me out straight away.Brilliant and professional service. From start to finish.Thanks again to the team there ????
February 2024 by Henna Johal
I started my day worried that I wouldn't be able to go to work, I came here and they fixed the problem within minutes of turning up! Paul was so helpful and explained everything! I'll definitely be using them again. Most importantly as a young women I am use to getting ripped off by places like these. It was amazing to have the complete opposite experience. I really would recommend this place to anyone!
January 2024 by Nathan
A HONEST PROFESSIONAL GARAGE!!I took my Mercedes A45 here on a recommendation and after being told my track rod end on the drivers side was seized and needed replacing.Mercedes weren?t interested in checking it out and instead gave me a quote of £800 for the replacement of the two. (Not sure what they were replacing them with at that cost)?Dean at Chester Auto Service checked both plus the full suspension and gave the car a full check over and said it was in mint condition with no issues at all and no £800 cost. lolIf you want a professional garage with professional HONEST staff then I would highly recommend this garage.I now won?t be going anywhere else. Thanks again.
December 2023 by Cecilia Moglia
Good Services, quick and available for small issues
November 2023 by Becky Crossfield
The best garage in Chester by far ?? Always really accommodating, very honest and reasonably priced. All the staff are fab from the front desk through to the mechanics. We have recommended this garage to all our friends and they are also really happy with the service. 10/10 ?
October 2023 by alison hocknell
Great firm, nothing too much trouble. Having travelled from Oxfordshire for the football they checked my tyre pressure without hesitation just before they closed, will definitely use them again when back in the area.
September 2023 by Chris S
I have been taking my cars to Dean and his family for years. They are professional, reliable and honest. These guys really go the extra mile when it comes to customer service and I would recommend to anyone.
September 2023 by Dena Allen
The staff were friendly and knowledgeable. They were able to fit me in on the day I called with a problem. It was a weekend and my usual garage was closed. They also fixed the issue straight away and my car is running so smoothly now. I will be going here from now on.
September 2023 by paul gray
I used this garage for numerous years and my father too..staff have always been on point and so polite. If they can't fix it- the will know where to support. 5 stars every day
September 2023 by Paul Mellen
Highly recommend Dean and team ! Easy process from booking the car in to collecting it exactly when arranged! (Even earlier sometimes !) Very knowledgeable, my family have also now converted to using there !
September 2023 by Ethan Mcmanus
Took my car in on Monday as I was having a few engine issues, which couldn?t be identified by a previous garage and the problem was fixed same day. Professional and timely work, would highly recommend!Service: Engine repair
September 2023 by Ian Palmer
I left my transit van there for it's annual mot & instruction to make any necessary repairs, the vehicle was left in their possession for 3 days.This was done to my satisfaction.BUT, When I went to collect the vehicle it was parked with the nearside parked close to a wall I accept that this is a convenient place to park.Upon arriving home and parking in my driveway it became very evident that damage had been done to the nearside door & sill, in fact there was still loose flakes of white paint resting on the black sill.I immediately rang the garage, & returned for them to inspect the damageI spoke to Dean, the owner he looked at the damage, took a photo & said they would check their video cameras, presumably the cameras would also show any damage already there, This was important as the vehicle had been off the premises for a road test. We shook hands & drove off, he came accross as a nice enough bloke so I had no worries.However upon returning to the premises I was referred to Sarah, who I believe is his partner.She flatly refused to acknowledge that their fault, said the damage was old, despite the loose flakes of paint still on the sill, despite the lack of rust showing on the freshly exposed bate metal.She refused to inspect the vehicle herself.She refuses to answer any emails or telephone calls.I have seen no video evidence of existing damage when the vehicle was left parked outside their door opposite one of their cameras. But then she does enjoy a certain reputation of-well there is no polite word!I am the only driver of this vehicle,The damage is relatively mine, but blatenly obvious, there is no way that I would not have noticed it beforehand.Without doubt this damage was caused while in their custody,The damage is quite minor, i have no reason to lie or manufacture the situation.I do not understand their reluctance to confront the probable or re-inspect the damage together.I am self employed myself, used to dealing with the public & I am very reluctant to vilify a family bussiness but I feel I have no choice.AVOID, Take your bussiness elsewhere or at the very least carefully inspect your vehicle before & after entrusting it in their care.I notice they are part of an organisation that has an independant ombudsman... Well the vehicle has not moved since this incident, it is available for examination.Thank you for taking the time to read this lengthy post.
September 2023 by Marcin Kuna
? Had an excellent experience at Chester Auto Services! Their staff was incredibly professional and efficient. They took the time to explain everything clearly, making sure I understood what was going on with my car.? The technicians are highly experienced, handling even complex issues with ease. It's clear they know what they're doing and they do it well.? What sets this place apart are the owners. They're incredibly approachable and make you feel like part of the family. If you're in need of reliable, top-notch car repair, look no further!? Highly recommend Chester Auto Services for anyone in need of car repairs or maintenance.
June 2023 by Lippa Potter
I have to give Chester autos 5?????and more! They helped me at the last minute when my exhaust fell off! They were very accommodating and supportive and regardless of it getting late in the day, they got the parts and fitted them so that I could drive home safely!! Very reasonable price wise to and they?re honest and trusted!The receptionist is lovely and very professional, and didn?t make me feel like a nuisance!!Very happy and highly recommended!!
