August 2025 by Alex Healy
I had Janet as my dentist and she was amazing! She sorted out my filling perfectly and made me feel at ease from start to finish. Super kind, incredibly professional, and just overall fantastic. Easily the best dental experience I?ve had in a very long time. Highly recommend!
May 2025 by Kieran Molloy
what a fantastic team they all are with a family including myself having different learning disabilities they are fantastic at what they do at all treatments explaining everything very reassuring always ready to help very friendly highly recommend bupa dental chester
November 2023 by Geraint Catherall
I first visited Janet Potter in 1991 having avoided the dentist for about 6 - 7 years through fear after having a couple of bad experiences as a child. Janet was really reassuring with me and gradually I became more comfortable with going to the dentist. I moved away from the area in 1997 and had to leave Janet Potter which I found very sad. In 2010 I returned to the area and came straight back to Janet Potter. I followed Janet Potter and her hygienist Gill Stagg to BUPA dental care where they continue to give me first class dental care in a reassuring manner. At my last appointment Janet Potter built up one of my lower canines I explained to her that I am still nervous about the drill and find the noise of the drill unnerving and asked if I could wear headphones and listen to music to help me relax. Janet explained to me that lots of people don't like the sound of the drill and I was welcome to listen to music. She queried what music I was listening to. Both Janet an her nurse were really reassuring throughout the appointment and kept me calm and relaxed right through the appointment.
October 2023 by Katie Vaneker
Phoned this morning to try ask to register my baby. Told no. Explained that on the internet it currently states they are taking on under 18 year old......then receptionist just put the phone down on me. Horrendous way to deal with someone.
September 2023 by Gary Duxbury
Great and professional staff.My trips are always made a comfortable as is possible.I used to hate going to the dentist, but now I don't get as bothered about it.
July 2023 by Micaela Stevens
I have been a patient with Janet Potter for over 25 year's or more, Janet is so professional and a very lovely personI would recommend Janet very highly indeed
June 2023 by Annabel Linfield
I am a lifelong client of Janet Potter, and couldn't rate her more highly. She is incredibly professional and has always given my family outstanding service. Long may it continue!
April 2023 by Aleks Zvon
Fantastic service would definitely recommend it to all my friends looking for a top dentist.I was so lucky to get Dr. Janet Potter to do magic.I was scared of dentists and would constantly let my teeth get really bad before seeing a specialist.8 years since the last time I visited the dentist in Saltney that has filled my massive holes with silver via NHSAfter a couple of visits to Bupa, I became a man to realize there is nothing to be scared of =)) Now I can open my mouth wide open without thinking there are black silver fillings, and plus cracked tooth got rebuilt and repaired looking like nothing has ever happened to it.Big thanks again to Dr. Janet Potter and her team for putting a smile on my face and rebuilding my confidence
April 2023 by David Clough
I?ve always been happy with the care I?ve received as an NHS patient from Janet Potter.
March 2023 by Graham Hutchison
Janet is by far the best dentist I've ever been to. Highly professional, caring & human, always willing to go the extra mile, fantastic service.
March 2023 by Saad Bhatty
I love Bupa dental clinics, their service is great and the dentists are top noch. What's not great is the discrepancy in pricing between clinics. Under one company i have never seen such variations in prices for the same procedure.Why is a private routine check up in Chester £79 and the same procedure in Birmingham is £49.Why do private crowns start from £912 in Chester and in Birmingham they start from £134.Why is a new patient check up £104 in Chester comapred to £80 in Birmingham.
February 2023 by Melissa Iwaniszak
I had had had 3 episodes of very bad toothache in the last 3 months relating to a crown that had snapped off down to the gum also taking the filling and remaining tooth next to it with it. I had been fobbed off and told to "see how it goes" by my original NHS dentist. On the third occasion I had had to get an emergency weekend appointment with Janet Potter who had initially prescribed me antibiotics. In the appointment I was very upset as I had been in pain virtually non-stop to varying degrees for 3 months by this point, and Janet was really kind with me and told me about the BUPA Chester practice where she usually worked. With the antibiotics not making any difference to the pain after 5 days I was forced to call the emergency dental line again, and was given another emergency appointment at a different practice. At this appointment I was told that they could either refer me for a dual extraction in the Countess of Chester Hospital which would likely mean a long wait as they had no one who could perform the complicated extraction themselves. The next day I couldn't take the growing pain any longer and rang BUPA Dental Chester and was able to get a same day cancellation appointment with Janet. I cannot praise her enough. She was very kind and professional and reassured me that I did not need to wait on a waiting list for a referral as she had the experience to get both teeth out that day, which she managed to do pain free and very quickly. The dental nurse was also lovely and offered me her hand to grip at one point as I was very anxious and in a lot of pain as the local anaesthetic went in before the procedure. Her advice afterwards on self-care was also brilliant! Thank you Janet and your dental nurse (apologies for not getting your name!)
January 2023 by Helen Miller
I wouldn't hesitate to recommend this dental surgery and have been very pleased with my experience. Philip Price is an excellent dentist.
December 2022 by chris cook
I had really bad dentist anxiety from previous dentists that prevented me going for check ups for years, something that I now regret.Coming here has completely changed how I see the dentist. Each of my appointments has been great, no pain, mildly relaxing. I have been walked through the process and made to feel looked after.The difference between the NHS and private dentists is clearly obvious, Janet and Gill really look after you.
October 2022 by Dominique Jade Morelis
The staff, reception and dentists are so friendly!Philip and Gill are great and give you plenty of advice and support to take care of your teeth. They help you feel comfortable, which eases the anxiety of being under all those tools! ?
