January 2024 by Clare Wilkinson
Excellent staff, great food. We were staying in the hotel next door and had the meal deals for 2 day's so we had 2 evening meals and 2 breakfasts. All was fabulous. Breakfast was self service and there was a huge choice. Evening meals really good. We'll definitely be back ?
December 2023 by Lana Bosworth
We stayed in the Premier next door and so had breakfast x2 and dinner whilst we were there. The children also spend the evening in the soft play which was a very good size. The staff were absolutely wonderful, enthusiastic, helpful and kind. So many smiley faces is unusual to see, we felt very welcome. We will definitely return if we visit chester again.
December 2023 by Emily Montague de Saint Jores
Starter and main arrive at the same time. Ordered the salmon which was supposed to come with potatoes but it didn't. The salmon itself was served next to the pastry, a pastry so pale and unappealing that I barely touched it. I wasn't expecting gourmet food but there has to be a limit surely. The prawn cocktail was the saddest sight I've ever seen. The wait at the bar for drinks was so long that the food got cold in the meantime. I had to make do with the bread and butter that came with the prawn cocktail so that I could at least leave with a bit of food in my belly. Not good
December 2023 by Patricia Walker
Stopping in the lovley premier inn but shame about The Twirl of hay attached were you can take your meals. Tonight we waited 1 hour 10 minutes for our meal . Very badly run kitchen I think.Breakfast that morning was dry and didnt have any glutenfree iteam eg bread,cereal.
December 2023 by Paul Hurst
Four of us had a great Christmas day here. Manageress and staff were so friendly and welcoming. Great atmosphere, good food and value for money.
December 2023 by Atasha Lloyd
Stopped of at this place the day before my wedding to meet up with all my friends and family for a nice meal. I had the Thai green curry which I added chicken to and then for afters i went for a chocolate brownie dessert. I signed up for the 20% of mains by your app which was nice. The place was clean like any regular Sunday roast place, staff was really helpful, the only thing I would comment on was we waited a while for food but thats to be as expected with which a large group of people and there was a bit of a que at the bar to place my order but other than that I really can't complain. The food was delicious if you want a nice meal and to re charge before your off again then this place is perfect for this. Will likely go again but closer to the at home in stockport.
December 2023 by James Worrall
Terrible portion of Thai curryDry meats (burger chicken steak)Long wait times (1hr 20+)Disgusting tables & furniturePoor time management (food under light for hours)Smelly toiletsLack of condimentsLack of staffLong waits (god knows why) - actually I do, without the dirty play area, this place would close.Terrible food (all of both adult and kids menu)
December 2023 by Mentalchef92
Just awful! Long wait for food. Came out cold. All you could hear was the staff being shouted at. I think the place needs some attention. Not just in food quality but in just how the staff need some help and direction. Will not being returning.
December 2023 by Fifi Spatola
Couldn?t believe how good the food was. Fish and chips and kids roast dinners were amazing. Staff were fantastic especially Sophie and Louise. Haddock was huge, crispy batter and the roast potatoes were delicious. Really had a turn around and great for the kids to play after school.Kid-friendliness: All staff in play barn and restaurant were so friendly to the kids. Sophie was amazing with them. A great choice as a play barn manager.
December 2023 by Jessica Sousa-Griffiths
Decent for breakfast, with vegan options and kids eat free (with a paying adult). Friendly staff and was quiet when we were there at 8:30am. Vegan sausages and bacon is cooked to order and the rest is on the buffet line. Easy breakfast, open early which is great with a toddler who gets up at 6am!
December 2023 by Neil Sheldrake
Visited on Sunday 10/12. Was okay but nothing special, unfortunately. Food was alright but guess they must have had staffing issues as it took approx. an hour from ordering to receive our food. Bar tender was pleasant and friendly enough. Nasty smell of what I can only liken to ammonia in the toilets but they were relatively clean.
November 2023 by barry andrews
Lovely staff, chef, very chatty, food was excellent. Will definitely be
October 2023 by Mike Stapleton
I wouldn?t even give it a one star this is the worst place I have ever been too. 3 managers walking around doing nothing. Took an hour and a hall to get Mac and cheese balls. The place is empty and couldn?t even get food out on time. Speaking to 1 manager and all you get is I?m managing the kitchen.So one sits down after you and gets the meal first. All you get is I know and I?m sorry. Avoid this place like the plague. I will never eat there again in fact I?d rather eat out a dumpster than go back here. What is worst it?s on a meal deal with Premier Inn so you have to go shout at them when it isn?t even their fault. I honestly think all 3 of the useless managers need sacking at this place.
October 2023 by G
Ah, the clump of straw. As we call it.To sum this place up quickly...Fabulous food, well cooked and super tasty.Cutlery, still dirty from dish washer.Soft drinks machine often problematic.Staff, hard to find, rushing around and often too busy to assist.Furnishings and decor are tired and worn.Toilets, ......well, they have them.
October 2023 by Lee Bowgen
Went for a meal here with my family and wasn't disappointed. I'd have taken a picture of the desert but it was so good I forgot too!
