October 2023 by lisa haycocks
Fast, polite, and efficient with arrival notification collection app for preordered items
September 2023 by Brian Hodkinson
Two young ladies are a credit to your company went in this morning for ceramic tap valve they went above and beyond to make sure I got them right came home and fitted them both work perfectly thank you Emma and Helen
September 2023 by Terry O'Brien
Called here Saturday. About 330 pm 2nd September I couldn?t get what I needed. But the two people who served me were so helpful and couldn?t do enough to help . Thank you so much
September 2023 by Robert Hopwood
Great competent staff and great product range.Thank you Screwfix you saved me from making a simple DIY job into a nightmare.
September 2023 by Michelle Smyth
Great service fantastic team excellent customer service
August 2023 by Ben Redfearn
Guy was on a power trip and asked for ID off me for foam never been asked before even when I was 18 I?m in my 30s now and look my age..tool station next door was absolutely happy selling it me and laffed wen told them what happens in screw fix and they shown me the can I didn?t say anything you have to be over 18 so I?ll be going tool station from now on
August 2023 by Kaine
Ordered an item in store that wasn't in stock, went through the effort of doing it all, never received a text or an email, turns out it was never ordered in, wasted my time, stood there looking like an idiot with the same person who pretended to make the order but never did.
June 2023 by Jennifer Warren
I bought a Titan pressure washer last week to use on the sunny weekend, opened the box to find it in about 10 plastic bags and not assembled. Was prepared to assemble it but the booklet diagram was so small and difficult to understand that I returned it today. Very disappointed as can't do my jobs until I buy another. On return to the store the lady who served me was so miserable. No apologies for not stating it when I bought it or a sorry for having to return it and missed my day to do my gardening and driveway just took it back and hardly spoke a word. The staff are usually very nice as I go there a lot. She made me feel very uncomfortable. I've looked in the booklet and nowhere does it mention that it is not assembled. Think most persons would not buy if they knew.
June 2023 by John Parker
Easy collection of on-line orders.
April 2023 by Joseph Nemetsky
I was served by Ian, he was professional, fast and super friendly.They had everything I needed in stock and ready within seconds. Parking on site.
February 2023 by AJ Taylor
Was my go to store for work needs but recnet price changes & removal of trade 10% discount mean better alternatives are now available else where
November 2022 by Richard Hemingway
Excellent service from the staff to sort out the extra bits needed for an urgent plumbing repair. Put a great polish to click and collect
October 2022 by Adam Proctor
Great shop?However, the staff are incompetent. I have never ever been in the shop without having stood there for 15 mins waiting for service. Usually there is one staff member serving and loads walking around in the back - I?ve seen the queue outside the door many times. Come on guys..have a brain.,serve your customers before we all get so fed up that we go elsewhere!!!!!
October 2022 by Andy Haymes
Great staff really helpful especially jake can't do enough for you allways a pleasure
October 2022 by Dave Lowe
First time into this shop ... Required advice before I ordered a mitre saw... First class service from young man called Spencer... Will now buy this product as nothing was to much trouble for him ... Well done ?
