March 2024 by Julia Lewis-West
Very busy pub atmosphere. Find a table, remember table number, order at bar, pay for each part ordered.Staff deliver food to table.Drinks - hot and refillables - see below.Alcohol served also at same till.Met a good friend for lunch.Quite a wait in cue at bar to order food and drinks. Went during busy lunchtime. Never been before. Empty cups given when hot or cold drinks ordered and paid for at bar. Guess what, need to get own cutlery and sauces from a place still unknown to me as staff server retrieved for us.After waiting an absolute age to place order to start with, have to join separate cue, totally different place for drinks and self serve through complex machinery. Maybe this could be improved by having staff member assistance at that point as two long cues quite frustrating especially if only want a drink, or revisiting for additional dessert. My experience we cued 6 times, twice for two hot drinks, 3 times for hot food, Starter/ Mains / Desserts. Easily at busy times takes up at 15- 20mins each time, is 90 mins to 2 hrs just to cue. Milk also ran out at hot drink section. Being self serve it looked a mess, bits of rubbish from packets and spillages.If attending as solo diner, high probability that the table once found as vacant, before starting to cue at bar (to place selected food / drink order), could also be seen by new guests arriving and taken again by the time first customer returns to that spot !!No way of marking the table as still vacant, or pending due to need to visit bar cues, or even go bathroom. Could this be improved? Maybe tags or large spoons on each table, so if cueing, locator cant be used again if elsewhere in process.Bar drinks and food combined ordering via 1 till (on the day I visited), so bar staff extremely busy trying to cope.Cue at times I felt encroched spacially, on individuals occupying tables nearest bar area.All that being said, organisationonally, system lets you down, customer experience with ordering could be streemlined.Staff there coped very well, were amazing, in their attitudes and service.Food was totally delicious, lots of varied menu choices. Food hot, servers x 1 and manager fast. Admired their plate handling skills.Well done for managing very busy customer period.Will definately visit again.Take a friend, as they aid by holding table until return from short holiday break cueing.Parking: We parked side street, across road, away from main pub location, needed to walk 5 mins back to pub. Worse on market days for sure. Was busy enough on weekday lunchtime for us.
March 2024 by sue hamilton
Family meal outting, very satisfying experience.
March 2024 by fred hirst
Tables need to be cleared not left full of lots of dirty plates and lots of dirty glassIt spoils the place and makes it so you have to think wether to go there
March 2024 by Jos Girling
Mire front of house staff required during busy service. Very slow at clearing tables; however food very well cooked and served very quickly. Lovely friendly atmosphere.
March 2024 by Sue Scott
Popped in for Breakfast on mother's day, great service and food was good.
March 2024 by Tony Barber
A great setting for a spoons, food was good,
February 2024 by Kerri Cole
Always use this pub in the week always excellent food .. but tonight at the weekend food was disgusting.. not same as advertised on menu food had to go back too hard to cut and no flavour what so ever .. must of been a different chef ?
February 2024 by Jamie
A very nice spoons, have always had good food.Staff are friendly and
November 2023 by Mel Abbott
Nice place quick service, food good lots of choice would have been nice to get 2xbutter for toast as one barley did anything but all round
November 2023 by Anneka N
Delicious breakfast and unlimited coffee on a cold rainy morning. Staff were very polite and brought our cups to us after we ordered online within a minute so we could get our coffees in time for the breakfasts. Could not fault.
October 2023 by Dan Hoff
Came here for breakfast, staff were very friendly and accommodating. Food was hot and very reasonably priced and I would definitely recommend it.Parking: Located behind the hotel, free parking but very limited spots.
August 2023 by Rita P
I had a delicious vegetarian full English breakfast and my 2 fellow diners had the meat version. The portions were a good size and the waiting staff were happy to fetch us accompanying condiments. Good value in a lovely setting.
August 2023 by Leila Drakulic
Disappointing food, not matching menu description in anyway. Returned to the manager on shift who didn't even offer an apology but did get the 'chef' to "remake" it. Came back out still missing items and muffins stone cold and soggy but with more than a tea spoon of avocado this time at least. I work in hospitality myself and had a chef put anything looking that far from right on the pass I would have returned it to the kitchen rather than take to the customer. Cheap shouldn't mean substandard.
August 2023 by Edward Ore
Stumbled across this Weatherspoons when looking for a coffee shop for breakfast instead, We had one of the best breakfasts I have had out of a Weatherspoons for a long time. Nice friendly staff and nice and clean
August 2023 by Christine Howchin
Food was OK, service was quite quick. No atmosphere. Chairs, walls and carpet really dirty and stained. Needs a good clean.
