February 2024 by Andy Luxford
Nice and friendly people
December 2022 by Debbie Jones
Lorraine and her team were very helpful and professional when purchasing a property, I would highly recommend.
August 2022 by Michelle Esposito
The staff at Malcolm James really let me down with my flat purchase. Put my offer on the property on 11th March which was accepted. I eventually had to withdraw my offer on 4th August because the lease term was under the required amount for the mortgage lender. This was found out after the valuation on 13th June, I have been chasing Lorraine since this date to confirm the lease term so that I could progress with the purchase. I kept getting fobbed off with excuses. How long does and should it take to find out a lease term??? I am really disappointed in the service i have received. The property has since gone back on Rightmove and yet the lease term is still not sorted. BEWARE if you want to purchase this property because you will be left hanging like I was. Have received no apologies throughout these last few months. I will definitely not recommend Malcolm James if you want to buy a leasehold property and I will not use them again!! BIG LET DOWN. No doubt they will try and defend themselves but I have all the proof.
April 2022 by Albert Nottage
Not bad but could be better .
March 2022 by Jill Dowding-Walker
Always helpful, friendly and knows the local market intimately.
December 2021 by Sue Rothery
Rented through them for over 10 yrs been brilliant
May 2021 by Patricia Blewett
Very poor service. Did not ring back after 2 phone calls 2 them enquiring about a property. Would not recommend them.
May 2021 by Lynda Feary
Happy with the service would recommend Malcolm James to anyone buying or selling their property
March 2021 by Jonathon Hawkins
We dealt with Malcolm James a number of times while buying a house, they were all lovely, transparent, helpful and efficient, even after the purchase was complete and there was no monetary gain in it, they couldn't have done more!
February 2021 by Alicia Garner
Lorraine & her team at Malcolm James, Whittlesey helped me sell my house and complete within 2 months. All staff were attentive and friendly, I would thoroughly recommend using Malcolm James Estate Agents. Thank you for making the process so easy!
February 2021 by Martin Lewis
Jesus. Where to start? The staff were unprofessional, unreasonable, and passive aggressive. The property was not as advertised. Communication from the office was poor at best. Upon taking the rental house, damp proved to be a problem. Despite repeated attempts to highlight the problem, Malcolm James refused to deal. Apparently, the damp was 'the renters problem to deal with'.Furthermore, when leaving the rental contract, I was threatened with a poor reference for the next house I was taking (mainly to escape Malcolm James in the first place) because I had apparently been 'disruptive'. Pretty sure, seeing as the property was handed back in the same condition it was received, that is illegal?I would not recommend dealing with Malcolm James. Not at all.
September 2019 by Sean Missin
Over the last couple of years we have used Malcolm James twice to sell properties. On both occasions they achieved successful outcomes for our family. The staff were really helpful, knowledgeable and were skilled in negotiating through a range of difficult issues. They are a professional company, we would not hesitate in recommending them and would certainly use them again in the future.
February 2019 by Rebecca Sutherland
Appalling, unprofessional and staff are barely educated.
October 2018 by C Lock
The most professional and courteous estate agent in Whittlesey. I canâ??t recommend Malcolm James highly enough. They are been absolutely fantastic in selling my property and went over and above from beginning to end. Will be using again. With thanks to Lorraine, Margaret, Beth, Julie, Chris and Denise.
February 2018 by john chambers
Absolutely the worst estate agents I have ever dealt with. Booked a 2nd viewing to be asked to come early, changed my plans left work to be told they couldn't make the viewing. Booked it 2 weeks later, they turned up 15mins late and with the wrong keys so still haven't viewed. If only the seller knew what service they were getting for their money. I have since given up with that property for this reason. I don't feel they deserve the selling fees.......