February 2024 by Jayne Burrows
I called the company to see how quickly they could dispatch something for me, they were super helpful and called me back within 5 minutes to let me know they had my item in stock and that if I placed the order online they would look out for it and send it next day delivery. It arrived as promised next day in perfect condition! Really happy and the service was amazing! Will definitely be using them again.
February 2024 by Annette Lorryman
Arrived on time and well packaged. Very good service
January 2024 by Michael Wall
Good products good service pleasure to deal with
January 2024 by Savio de Silva
I ordered the stasis corporation record bath clamp and wet cleaning record brush from Analogue Seduction earlier this month. They dispatched it promptly from the UK and I just received it today. THANK YOU GARY PENSKA for running such a fabulous e-commerce website and stocking a good variety of items related to vinyl. HIGHLY RECOMMENDED ???
December 2023 by dmugirl2008
Martin was brilliant I feel he went above and beyond to help me. All emails were answered promptly and he was more than happy to do more than one demo to help me find the right speakers. I now have some wonderful speakers and stands to go with them, all of which I got at a very good price. I would happily recommend analogue seduction to anyone and would definitely use them again.
December 2023 by David Watts
Great customer service, Martin, Simon and the team are very knowledgeable and helpful. Recommended!
December 2023 by Oleg Tolstoy
Martin did not steer me wrong! I made a visit from London on the train to hear 6 cartridges. I?m not sure anyone else?s has this service. I left ordering a Ortofon Q and an Icon Audio Mark 11 phone pre amp. Martin even brought his own Icon Audio from home as it would match my setup the best.I wasn?t pushed into buying one of the very expensive cartridges but purely advised on the sound quality. Which just happened to be there midrange MC.You don?t feel rushed and Martin gave me plenty of time. There and on the phone.
December 2023 by Ari
I've been buying from AS since January 2021.Each time I ordered a component(not cables, accessories) it took a long (anxious) time to arrive.AS does not tell you if the item is in stock. They have actually admitted to this shortcoming and have promised to rectify the situation. Not sure if they have done so. This is my only problem with them thus far.
December 2023 by Tom
My go-to place for record and turntable accessories - consistently great service and a fantastic range of products!
October 2023 by David Smith
Excellent service as always from Analogue Seduction. They have all those tools and spares that seem to be unavailable anywhere else. They always reply quickly to queries and are incredibly helpful. Highly recommend.
October 2023 by Takeit Easy
I ordered a head shell and it was delivered in a couple of days. very happy with the company. What more can I say.
September 2023 by Dean Jordan (Vinyl Lover)
Contacted them regarding a cart for my turntable. Contact was great at the start. Asked what I listen to etc what type of sound I wanted or enjoyed. Got recommend a cart and asked if I could listen to it. Said they would to order it and then never contacted me again. Have ordered off the website a few times and it has always been 5 star.
September 2023 by Yohnny Ebner
I have had two negative experiences initially with Analogue Seduction due to my own error or some confusion in my order but nevertheless, the way and effort that Simon put into making things right is admirable.I would not hesitate to encourage potential customers to support businesses like this where the only compass is to do the right thing and serve customers with the highest standards.There?s only 5 stars I can click on but if they where 10 I would.? % trustworthy business.
September 2023 by Auri
Best Customer Service recieved in a very long time, amended my delivery issue in days!
September 2023 by Gary Sullivan
I bought an ex-display turntable which turned out to be as good as new. I needed a cartridge which AS connected for me. There was a bit of haggling on the price and a satisfying agreement was reached!Great service. Great quality. Great price. Job done.