October 2023 by Gerry McAuley
Useful store with friendly helpful counter staff. There is an excellent choice of magazines and other product you would normally associate with a newspaper shop. Having the Post Office on site is a benefit too.I would rate this shop higher but for the dreadful newspaper delivery service. Papers not delivered, papers delivered when cancelled, newspaper bill not up to date on the till. Worst of all is either fro img into town and parking or walking about a mile appx to collect an undelivered newspaper and to be told it?s out on a late round and in one case when that wasn?t true - going back again to collect the newspaper. It?s now got to the stage where the counter staff and I are almost laughing about it every time I go in to pay - always on time and partially in arrears and partially in advance. Going to have to change it to arrears only to simplify things.
August 2022 by Jim Case
No paper deliveries on two occasions, yet again, this week. Can never get a response when trying to phone as nobody EVER answers the phone.... And I must have tried to phone on at least 12 occasions!The charges for days when there was no delivery are never taken off until I get my mobility scooter out of the garage and go round to the shop myself.This is one of the worst shopping experiences I've ever had.
July 2022 by Linda Wager
Love the staff in the store. But problems with newspaper deliveries I.e. no newspaper delivery. Impossible to contact store by phone, always goes unanswered. Then when paying the bill, the undelivered paper and charge is never deducted.
December 2021 by Sand Storm
Most of the staff here are friendly and helpful...but there is (unfortunately) always one!A certain member of staff always asks me for ID when purchasing tobacco, albeit I clearly look well over 30, which I am. I can't exactly lose 10 years-plus each time I go in, I would love to be younger!She always makes a big deal about it, huffing, puffing and sighing in front of other customers. I am fully aware that she recognises me and she does not need to scrutinise my driving licence in the way that she does.I do not believe that 'the customer is always right' but I do believe that people should be treated fairly and equally; I have witnessed her asking others for their ID and she does not behave in the same way with them.It's hard to know which side of the rainbow one is on with people like that; she always looks poised to ask for proof of age even when I am buying birthday cards or the Hunts Post!
December 2021 by Roz Venner
Once again two newspapers not delivered but charged for on unchangeable payment page.Head Office say Manager will deduct for new bill bur does not happen
July 2021 by Jean Wenman
Dreadful customer service, no newspaper deliveries, no help when your vulnerable and advised not to go out.Response to no delivery was I can't drive, you will not get a delivery today, second time in a week.Dreadful attitude.
July 2021 by Mags Howell
Bought the Sun newspaper today but when I got it home there was no TV mag inside which I specifically bought the paper for. This is not the first time this has happened.
July 2021 by Regula Cadonau
All in all, friendly stuff, but would appreciate the young guy working there being friendly to all customers, not only to certain ones .
September 2019 by Norman King
Just another poor experience.
May 2019 by j c
terrible customer service.a smile and thank you's wouldent go a miss
March 2019 by Margaret Underwood
Good selection of papers and magazines
January 2018 by Lewis Howard
Very friendly staff and some okay offers...
December 2017 by The Costa Experience
Very friendly staff and some okay offers...
