October 2023 by Ian
For one the deals are great, other Iceland stores have brilliant customer service but for once, in all of the Iceland's I've been in this specific establishment has some pickle called Claire maybe had a bad day but speaking her mind all because I realised I had too many products to fit into my freezer.We're only human ?There were many customers in the queue after me and many more queuing for the till next to me, which obviously heard as I heard clear as day...The person serving me, his name tag said mat, his customer service was ten ten made me feel like I was talking to an actual person, Claire obviously made him feel uncomfortable as he didn't know what to say/ do, bless him.All in all banging deals, some great staff, which are obviously over looked by people that don't know how to act in their roll, I feel like 2 stars is more than fair as the way I felt after that situation has made me not go in their since, what a shame...
June 2023 by Jay Thomson
I'm in here alot. It's an Iceland at the end of the day, you've been in one then you've been in them all. However this Iceland gets its high rating purely for the staff, they are all very kind and willing to help. Never too busy to assist you and even happy to have a little gab and a laugh when serving you on the tills. It's customer service don't right and I can't fault them for anything.
May 2023 by jane Melton
Well positioned on the high St, close to public parking. They have great offers. However, the store itself is starting to look a bit tired and the staffing levels seem low.
April 2023 by Pitch 39
Good shop but could do with some improvements the shop layout is very poor
March 2023 by Clare Rudland
Well stocked and friendly staff too
February 2023 by Veronica Sudbury
As most places it's become a little bit pricey, I'm sure though that they have hiked prices too much
January 2023 by jeanette kirk
Lovely helpful cashier today. Asked if I had a voucher hadn't got it with me but got the discount. Doing their best to help customers.
January 2023 by Kathie Pugh
A fair selection with some decent foods. Produce a bit old/not great condition. Some nice staff but some that didn't have a clue.
January 2023 by John Dunlop
Not great as Iceland keep changing there linds of food. Now they stopped the beef and veg pasties and they where so nice ?
January 2023 by M Fitz
Nice little store, shelves always full and friendly service staff.
December 2022 by Andrew Underwood
Only place (including amazon) that I could buy what I needed. Has improved tremendously over last 5 years. Friendly staff. Fresh as well as frozen. Cheap for soft drinks and sweets.
December 2022 by Stuart & Lauren Hall
This store is absolutely poor.Overcharged by double price of a product.This store has been a constant issue these past 2yrs.I don't recommend this store it's a total joke.Iceland should of never came back after it left first time.This store was great years ago.
August 2022 by Susan Cox
We come on 10% day every little helps!!! and we have it delivered which is wonderful for my husbandI am disabled and for him carrying heavy goods to the car is hard now.
July 2022 by David Thomas
Wide range of fresh and frozen goods at competative prices plus a few reduced bargains
June 2022 by DJ Knapp
They sell lots of frozen things. Chios. Peas. Runner beans. They also have a large selection of crisps. I don't know what else to tell people that have not ever visited Iceland before. Most of it is frozen, hence the name. Hope this helps.
