January 2024 by Linda ?GoldFoxyLady? Simmen
Absolutely brilliant staff and service. So friendly and no high pressure selling at all. Took time with me and made changes as needed. Cannot recommend highly enough. Get experience, good prices and will definitely return again. Well done all of you.
December 2023 by Sandor Kapusi
Easy to make a appointment. Friendly staff, good price.
December 2023 by Barbara Osborn
I recently received my long distance & reading glasses. They are really a big improvement.The staff in St Ives were amazing. Polite, skilled & professional in every way. I have been so impressed by all of the staff.Thank you, Specsavers St Ives.
December 2023 by Chris Stannard
Attended as Huntington undergoing alterations. Excellent service
December 2023 by David K
Specsavers in St Ives have always looked after me well, thorough examinations with imagery, accurate prescriptions and a welcome absence of hard sell tactics. Friendly, knowledgeable and helpful workforce. Not the most extensive choice of frames but all of decent quality and price.
December 2023 by Jeremy Ledger
Chose Specsavers St Ives because of fantastic service from Blandford Branch 3 years ago when we lived there. Sadly St Ives branch are v poor--- have now had 2 tests they both are different, first set of glasses didn't fit either, appointments times don't happen, now 2 months later will be trying to get glasses that both fit correctly and have the correct prescription for me!
December 2023 by Dale Norman
Very poor. Will not return. Arruved early, then left in waiting area for 45 mins then was told my appointment had been missed. No care at all and a waste of time. Try another optician where they care.
November 2023 by Joy D
Can never get though to someone when you need them, but they pester you when approaching check up time constantly. Nearly two weeks to get back up lenses in the meantime they gave me some to make do?way off my prescription & could not see!!! Will move back to Cambridge branch
November 2023 by Marie
Dreadful.Been waiting 5 months for my glasses.They have gotten my prescription wrong 3 times and retested me twice!I'm still waiting
November 2023 by matt johnson
Friendly and helpful staff, Good Value for money Glasses and contact lenses
September 2023 by Rhydian Beynon-Davies
Impossible to cancel appointment. Have tried ringing multiple times over the past few days to inform them that I can't make my appointment today, but nobody picks up the phone. No other mechanism to inform them available. If they ring up later today to say that I've missed the appointment I will not be pleased.
August 2023 by Sarah Hunter
Terrible, glasses were not right ,made my eyesight even worse. I had to hold my arms out right to read book writing. They made me feel it was me not the glasses. No stars but wouldn't let me post otherwise!!! This happened to me years ago here ,yes I have learnt from my second visit ,not again, now going somewhere else to see what my prescription really is.
August 2023 by michael barber
Not impressed with Specsavers St Ives branch. Arranged an appointment for trial contact lenses. Day before received email reminder plus health form to fill in which I did.Arrived for appointment only to be told that they didn?t have the lenses. Don?t know if this was an excuse but they didn?t seem to be aware that I had an appointment . Received no phone call or email to tell me that they didn?t have the lenses. Rearranged another appointment but later decided that I didn?t want to deal with them. Rang to cancel appointment. Only a recorded message promising to call me back. No call back received.Not very professional, using a local optician.
August 2023 by Chris Hackett
Friendly service, no wait for collection on a Sunday morning
July 2023 by Aniko Moss
My eye test was performed quickly and efficiently. No delay in appointment and the staff was friendly and helpful. Good range of products. I would definitely recommend this store.