February 2024 by Take The Bait
Very helpful team and did not have to wait for long to be helped
October 2023 by RedPanda 1
Excellent pharmacy. They are always very busy but will always take time to help, whatever the issue is. I've seen people come in here and be very rude to the staff but they always maintain being polite. I am very happy to have this as my local pharmacy. Plus its within the gp surgery so saves 2 separate visits
October 2023 by Ian Kenyon
Is the telephone service still in use, I have been trying for over 4 hours to speak to someone and all I get is the answer machine
August 2023 by Rachel Pardoe
The team here are amazing!! Hazel the manager was so helpful, and went above and beyond for the Residents at Primrose Croft Care home.
July 2023 by David John Dawkins
Nice manager unhelpful staff had a few problems getting medicine but was resolved quicly
July 2023 by Mark
Brilliant pharmacy, so efficient and friendly.
July 2023 by Alex Hamilton
Since moving to Soham 3 years ago and registering with the practice, I've always been so impressed with the pharmacy, and the opening times are really helpful for anyone on long shifts. What a great team. We're very fortunate to have this pharmacy and the practice in Soham.
July 2023 by Josh Bent
Never had a good customer experience here. The phone tone is always rude, blunt and make you feel like you are a nuisance.Just as bad when you collect prescriptions. Never ready, even five hours after it?s meant to be done. Recently been told a request couldn?t be done and had to go on a waiting list. But then told me the team that work in that department all finish at 3pm so can?t talk to them either! Go figure why they can?t complete requests! I get and fully understand they are busy and rung off their feet but the above is never an excuse for rudeness, bad manners and making you feel worse then when you went in
July 2023 by Mac Mclees
One of the best great staff nothing too much trouble
February 2022 by Christopher Chapman
Always approachable, efficent and professional, even when they're really busy.
February 2022 by Barbara Dobner
So helpful and pleasant to deal with. Thank you
October 2021 by Kim Docherty
Fast and efficient very friendly people
September 2021 by Marie Webb
Helpful staff, always prepared to answer questions, queuing times are quite short and prescription re-ordering is available online, easy and efficient.
September 2021 by Patricia Gee
Always very helpful.
March 2021 by Jay Johnson
Always happy to help. Very understanding. Feels very safe and secure. Can't fault them. Thank you