January 2023 by James Cooper-Mestler
Staff are friendly. Good seating area unlike starbucks. Expensive though.
December 2022 by Roel van Es
This is a nice Costa I frequent, but 50% of empty tables covered in abandoned trays, for the second time this week, with no one clearing despite 4 or 5 staff on duty. Looks poor and lazy in a place designed to serve £3.80 coffees!
November 2022 by Yammy 123
Sausage baps cooked then left while coffee was made so they were cold coffee on tray three plates of food no tray. Went back to get serviettes but barrista had gone and the 2 people on drive thro ignored me waited 5 minutes at counter then gave up
November 2022 by Martin Ross
Great coffee and atmosphere, usually quite busy, but always space to sit down
October 2022 by Walter Stevens
Convenient spot. The food and drinks are standard Costa fare
August 2022 by Donatas Bal?i?nas
Slowest costa I have ever seenLeft only 5 starts - because I was just hungry and this lemon cake was tasty?.So if you have 2/3 hours spare in your life and don?t know what to do - than yes , this place takes your time and you?ll maybe get some coffee x
July 2022 by Chris Odell
The staff are helpful and pleasant. Everything was clean and tidy.Costa itself has however snuck in 2 recent price increases
July 2022 by Dom P
Always out of products. Can?t produce the most simple of items. They have been out of stock of products for nearly 2 months now. They burn the coffee most times too.
June 2022 by Dan Wallis
Pretty decent coffee. Shame about the flies on the toasted tea cakes on display. Difficult I guess to keep them out
June 2022 by David Clarke
The cakes have flies all over them. The cabinet does not have a cover on it. It is quite disgraceful that a company like this has such poor hygiene standards.
May 2022 by Tom Cull
I find it unfathomable how Costa consistently takes all of the joy out of cakes and pastries. They are without exception disappointing. Some are average and could be better, others, like my cinnamon bun this morning are downright unpleasant. To say that is was drier than the Sahara is an understatement, such was it's capacity to absorb any fluid it came into contact with it could easily have been used for flood defense. It lacked flavour and the icing had a weird texture that coated the mouth as if I'd taken a gulp of oil. A cinnamon bun should be moist and chewy with a strong cinnamon flavour and lashings of icing. This was none of these. Coffee was ok though hence 2 stars.
April 2022 by Sara Louise
Great visit today. Very clean and tidy. And lots of seating inside and out. Good job ?
March 2022 by Elmar Gultnieks
Smooth service, no proper cups washer broken down, not very busy plenty of time to wash some cups i think!
January 2022 by Dave Clough
Arrived yesterday afternoon, despite Noticing that the Que was insignificant once I?d ordered I waited 19 mins to receive my order. Despite being very obviously disabled I received a shout to collect my order only after TWICE having to return to the counter. My coffee as ordered was a wet skinny extra hot. What I received was tepid. As someone who uses the App, feels locality and loyal to the local branch are important I left feeling the whole experience was not one I wish to repeat. In todays climate of struggling retail and appropriate foot fall I can?t say anything other than the whole experience was not what one expects. It?ll be sometime before I revisit this franchise as it certainly needs better staff training both at the front and rear or shop. Bitterly disappointed. My review will be pinned to several social media sites.
September 2021 by Kara Mills
Disappointing visit. My issues are not the staffs fault, but it did still mar my experience to the point I will not return to this branch until the world is back to normal.The vegan panini I ordered was delicious and I would have it againI was informed I was unable to use reusable cups but was still able to receive a discount. Frankly, I don't use my cup for a discount, more to reduce plastic, but it was a kind offer. I was informed they are recyclable products. I understand we are in a pandemic and the reasoning behind it, but I have been to numerous coffee shops - independent and chains (cough, Starbucks) - and these all allow me to use my reusable cup. If Costa is concerned about cross-contamination, a little research and innovation could be useful. For example, competitors allow you to place your cup into one of their washable mugs so staff-members do not have to touch the offending item. Voila, staff safe, environmental win!Finally, there were technical issues with the staff-members headset. This was not their fault, but was annoying for both them and myself.
