September 2025 by Andrew Haw
Very helpful staff and some good deals to be had at times . Always someone ready to help.
August 2025 by Joanne Stevens
Get some paint in store, look ed online before I want to if paint was store
August 2025 by Nigel Griffiths
Super helpful friendly staff and a good range of options
August 2025 by Julian Frost
Everything for the DIYer
August 2025 by mike watts
Always find what I want at Wickes, reasonable prices and good service
August 2025 by Ifan Lappage
Click and collect experience was simple and quick.
August 2025 by Ngozi Okuna
It had all I was looking for . Good services
July 2025 by Jessica
Absolutely terrible customer service ? never coming back.
I had one of the worst shopping experiences today. I bought a piece of metal this morning, but it turned out to be the wrong size. When I came back in the afternoon to exchange it and paid the price difference, I simply asked if they could reprint the original receipt, because the one I got earlier was incomplete due to a printer issue ? it only showed one item.
The only response I got ? repeated three times ? was: ?We can?t print it.?
No explanation. No apology. No attempt to help. Just a cold, blank stare and total disregard for customer service.
Unbelievable attitude. I won?t be spending another penny here.
July 2025 by Thushara Weerasuriya
Click and collect service used. Staff complety ignored me while standing at the collection point and served someone else who came later with a few items. Dont know if they know the concept of click and collect or even the concept of a que ?
July 2025 by Alan Dagenham
I bought Wickes own brand emulsion, wrongly I picked up Silk instead of Matt.. As I had my hands full with other items, I didn't check as it was in the Matt section..
A few weeks later i asked if I could change it over to Matt as its their own brand..
They refused as I cannot for the life of me to find the receipt..
B&Q from now on, at least they're more helpful...
July 2025 by Samuel Barber
Great service
July 2025 by Emily Steele-Dias
Our bathroom installation was completed to a poor and unacceptable standard.
Defects include:
cracked tiles, uneven grouting, exposed edges, sloppy trim, and incomplete finishing.
A newly supplied towel radiator burst, spraying water across the room.
The shower pump was left stacked on unused tiles, not professionally installed.
Tiling was done over existing tiles around the door, against our explicit instructions.
Wickes acknowledged our complaint on 25 February 2025. It is now the 1st of July 2025 and we haven't heard from them since February despite repeated attempts.
Horrendous work even worse customer service AVOID AVOID AVOID
June 2025 by Lynette Hudson
Very helpful staff store is clean and tidy and they block areas off if they are using the forklift
May 2025 by Mary Serban
Great store
May 2025 by MrAdy984
Had a kitchen fitted in April great job well done to all the staff at wicks.
