March 2024 by Debbie Ladds
I?ve found wansford surgery very helpful and patient with me and my husband? they are very understanding to our needs..thankyou to all the staff
February 2024 by Vincent Brierley
Well ca?ed for
December 2023 by S Smith
Very good surgery. I have mental health issues and they have been brilliant. Would highly recommend.
December 2023 by Lauren Hobson
The receptionist Suzanne needs some serious training on customer care, her tone is awful & attitude is even worse!
November 2023 by Clare Smith
We are lucky to have such a good surgery, the only issue is the length of time for a routine appointment can be weeks, but it's like that at every surgery nationwide it seems.When you phone your not left hanging for ages in a que I think the most I've had to wait is que position 6.Staff are polite.Very happy with the service.
October 2023 by Lisa Lord
??????????WOW!I never knew such pleasant pharmacies existed since my nans passed away 20years ago he was lovely and maybe set precedent in my head of expectation and experience.I was previously a manager for boots beauty and non of the pharmacy behaviourI witnessed matched what I received today. My previous pharmacy experience as a customer also was nothing near what I received today. The lovely chaps sparkly earing matched his personality and made my heart smile.A great start to our new Dr's and pharmacy.Thank you.Never stop being yourself.Lisa Lord.
October 2023 by Crispin Froment
Wansford and Kings Cliff Surgery is awesome. All staff including reception staff, telephone call handlers, pharmacy and Dr.s are both friendly and helpful. They all seem to have time to listen and want to provide an amazing and professional service. I would never consider leaving for an alternative practice.
September 2023 by Lizzie Millard-Killgallon
Sadly, we?re moving away and will not be able to continue at this wonderful practice. They are so kind and caring, nurse Julie Martin is wonderful and really gentle with smear tests (people with cervixes, get your smear done)!Midwife Jo Fryer is brilliant, as well. Massive thanks to Dr Eastwood and Dr Ofiaeli - you are both wonderful.Thanks again for your kindness, compassion and real care.
August 2023 by flora beaumont
I don?t usually review places but the team here are so wonderful I wanted to. Moving from the city where it was a nightmare to ever get an appointment and it was always rushed, the team here are so kind and helpful. They reception team and Dr?s and nurses are lovely, friendly, and helpful. They go above and beyond and it?s always easy to get in touch when needed. Hugely appreciated!
August 2023 by Amethyst Wood
Recently moved here. Not been able to see or speak to a doctor for years and now I have sorted all my meds out even had a couple of phone calls and I have an appointment. Fantastic surgery well done xx
July 2023 by Jackie Thompson
Just moved to this practice from Lakeside - what a difference! Friendly, efficient and completely on the ball - very impressed!
June 2023 by David Stopford
I phoned in about an issue I had with my eye. I was offered an appointment in July. This issue needs attention. I was not even offered a triage appointment. I must now suffer in pain. I felt I was being fobbed off. Did not receive a call back. That is poor. Three week wait for appointment for an acute condition
June 2023 by Paul Manton
Recently moved into the area, the practice was a breath of fresh air ?? no phone waiting queues and very welcoming and friendly staff. My new doctor was proactive and very efficient but friendly. Fantastic practice!!
May 2023 by Jo OBT
Cannot fault this wonderful practice. Everyone so helpful and efficient. Doctors caring and very professional, especially with clear communication, referrals and follow up appointments. 5 stars without doubt! ??
April 2023 by Chika O
The surgery can keep patients waiting for hours before being seen but cannot see a patient who is a few minutes late even when there is no patient in the waiting room. Just been told the doctor cannot see me despite phoning in to say that I will be a few minutes late. While waiting for 5mins for receptionist to come off the phone and book me in; I got a text that I have been marked absent. This is unfair.
