January 2025 by Marija ?lio?ait?
Most horrible internet I ever used ,the team
Not professional,most of it they do not understand what they should do ,every person giving different answers. End of the day just leaving this company!
October 2024 by JenkoN3RD
Store closed early!!
I places an order to urgently collect from the Vodafone store today (Thursday) straight after work as it states it shuts at 8pm on a Thursday. I arrived at the store after rushing from work and paying for parking, at 18:15 to find the store was locked up and shut nearly 2 hours earlier than stated.
I called Vodafone customer services and told me there's nothing they can do and to try again tomorrow... I can't get what I paid for and needed it urgently and I won't get there until 18:00 again as I'm at work and the store will.be closed again.
They can't deliver it to my home address as I won't be home to sign for it.. Stupid system.
Why shut earlier than stated?? I rushed there and paid for parking for nothing and sat in all the rush hour traffic on the way back.
October 2024 by Michael Begg
As the website suggests it's supposed to be open till 8pm on Thursday but apparently that's wrong so a wasted 30 minute trip and car park charge for nothing then
February 2024 by SytherSlicer35
If you need to phone the store and talk to a human about picking up a delivery then don't bother
February 2024 by Raj Poot
Disappointed staff lie when i said i want to cancel contract they said to pay 450 pounds fee just for leaving Vodafone very bad experience never recommend
January 2024 by Toria
Was having issues setting up my new contract. I went into the store for help one week and found out by a very helpful young man that I was just a little too early and needed to wait another day or so. He also told me if I had any continuing problems to pop back and they would help me.I could not access my account by the following week and tried in vain to get help remotely. I ended up going into the shop as I did not have any other options left and I had been invited to do so. I got there and was not allowed to finish explaining and when I interrupted being interrupted they took offense. I took a deep breath as I needed them to help me. The gentleman did not really know much about technical issues and that was fairly obvious. The young lady with enormous false eyelashes was quite surly and just clearly did not want to help. I ended up having to leave with more of a problem than I came in with.The customer service was poor, the service itself was worse and I will not be staying with Vodafone. I have not really come across a company that performed quite as badly on the whole as this.
December 2023 by Areta Kusiene
due to the mistakes they made, I had to pay fines, the service is very bad, they didn't even look at my account
November 2023 by Marcelo Atlantico
Good service.
October 2023 by Ibrar Ahmed
Customer service was very good but Vodafone decline me.?
September 2023 by adrian-mihail Gati
Good job
August 2023 by Louis Fernandes
Good network .Roaming free destination to upgrade .Good response for customer care .Good WiFi signal to provided for home or office fibre cable is best to choose for WiFi.
July 2023 by Joy Parker
Excellent service very helpful you man sorted my phone out for me, asked advice on how to get the best out of my phone and cleaned it up for me . Also advice on a phone fore husband . Thank you.
July 2023 by Daniel Bottomley
I was very pleased with the professionalism I and my father in law received today in store. A young man called Simeon looked after us. Thank you Simeon you are a credit to the store. Kind Regards Dan
May 2023 by John Stovold
Verry helpfull person
April 2023 by Victoria Johanson
Excellent staff
