July 2025 by Cadence Maltby
Really appalled by the service I have received today by a young girl who served me. Was stood waiting patiently for 5-10 mins to make my order as was no one to be seen. There was a bell on the counter which I didnt press as personally I feel this is rude. I was finally greeted by the most rudest staff member who had greeted me by ?for future reference there is a bell there to press? in a condescending tone after I had waited quietly and patiently to be served. I was then served and while my payment was going through her co worker had asked her a question which she responded sarcastically with ?how was I supposed to know, if I knew id be a millionaire and wouldn?t be working here?. I found this so rude and her colleague was very clearly wound up by her smart arsed comment. No name tags were to be seen so didnt take a name and was also wearing her airpods which I thought was unprofessional. Only description I could give of her is the tattoo 222 on her forearm. Hope this reaches you and this girl is spoken to as clearly doesnt deserve a role in your workplace.
July 2025 by Tony Irving
Absolutely disgusting. Delivery time took more than 30 minutes. My sandwich arrived stone cold and flat, with the bread absolutely sodden in places, as shown in the pictures. I was hungry before it arrived but frankly it absolutely ruined my appetite and was so revolting I ended up throwing half away. To add insult to injury, I only received two thirds of a full cookie also shown in pictures. Daylight robbery, will not be ordering from this miserable establishment again.
June 2025 by Zaneta Baltutyte
This is what's advertised and this is what you get. For £10 might I add
May 2025 by Shaun Talbot
Great service and food. Eaten here around 20 times now and no problems.
April 2025 by imdefinatelynotreal
Sometimes I do have to wait a bit to be served but it is amazing service and you can't blame the food for being bad since you make it yourself (unless it's mouldy)
March 2025 by Ronna Fu
This is a small branch and only takeaway service. The lady staff was lovely. There is a large free car park. There are several other businesses in the square. Looking for a parking space is not a problem.
February 2025 by Auste
My family and I always come here. Good food, great service. Also thank you to Kat (:
October 2024 by Virgilijus Velicka
It's worst service ever. Always waiting time is15-25 min. Please change staff
September 2024 by Christine Goff
One of a few fast food outlets that have GF rolls,vegan cheese as well as other vegan options. The friendliness of the staff at this particular outlet is such an added bonus and they soon get to know their regulars and greet you with smiling faces.
July 2024 by Gary middleton
I love the steak, with onion, cheese & mayo. My husbands favourite is Tuna, mayo & salad.
May 2024 by Anna Gajewska
the service is terrible
May 2024 by Roy Gough
long wait for no reason after being told the driver was at the shop they didn't leave until 20 minutes after, the order wasn't even close to being correct wrong bread no cheese half the salad was missing and the extra meat i ordered for £5.00 just wasn't there
March 2024 by Jacob Smith
How on earth is this acceptable and the staff who made the sandwich thinks this is ?acceptable?. It?s ripped to shreds!
February 2024 by Mauricio Lobo
Not the best. Service is very slow as there is, most of the time just one attendant. Bad service from the owner.
February 2024 by Mi Giem (Real Audits)
Delivery Cyclist's Perspective:As a delivery cyclist, I've had the opportunity to pick up numerous orders from a variety of eateries, but my recent visit to the Subway in the Herlington Centre, situated within the Spar shop, was a particularly memorable experience.Firstly, the in-shop logistics are straightforward, which is something I always appreciate. Upon entry, the Subway counter is immediately to your left, making it very accessible and easy to locate for a smooth pickup. This efficient setup allows for a quick in-and-out, ensuring that the food remains fresh for delivery and that I can maintain a punctual service.What truly set this visit apart, however, was the exceptional service provided by an employee - the girl with tattoos. Her presence behind the counter was impossible to miss. Her energy was infectious; she was dynamic, and her positive attitude seemed to light up the space. It's not just her energetic vibe but also her professionalism that impressed me. She was adept at handling the rush, maintaining composure, and ensuring that every order, including mine, was prepared with care and attention to detail.Her communication skills were top-notch. She acknowledged my arrival promptly, confirmed the details of the order with precision, and provided me with all the necessary information without me having to ask. This level of attentiveness is not something I encounter every day, and it speeds up the process considerably.In the service industry, the human element can make all the difference. Interactions with personnel like this young lady are what make my job enjoyable. It's not just about picking up and dropping off; it's about the positive exchanges that occur in between. She radiated such positivity that it carried with me throughout my day, making the usual routine feel a little less mundane.In conclusion, my experience at Subway, Herlington Centre, was significantly enhanced by the outstanding service provided by the girl working that day. Not only was the pickup smooth and the location convenient, but the interaction with such a spirited and efficient staff member made for an excellent visit. It's encounters like these that remind me why I love what I do. I look forward to returning and hope that her exemplary service is recognized as it truly sets the standard for others in the industry.
