January 2024 by S S
After going cafe Nero will never be wasting my money on Starbucks. For the prices you pay quality is not good enough.
December 2023 by Mark Ainscow
It's OK, a bit small.There is a customer toilet but you need to ask for key & it's filthy so try to hold on if you can.
December 2023 by Teresa Grabowska
dirty tables, cake served in paper instead of on a plate. Delicious cake and coffee.
December 2023 by Adam Epton
Fantastic Staff Always Great Service From Them.
December 2023 by Antonia Choneva
Went in this morning for a strawberry refresha. First, I was ignored for a few minutes by the staff who was happily chatting about, while I was stood by the till, hanging like a lemon. After some sort of acknowledgement, I was told there is no strawberries and they can do the drink without. I've asked what the price will be then, as it is not the same drink. I was then told with an eye roll that they are just to "float around" to which I said it isn't true, as I do eat them and as far as I'm concerned I'm not the only one. Might sound silly, but I like them berries. Anyways, the other staff member kept convincing me they are for decoration. The guy on the till, visiblaly annoyed by my presence, and in a quiet rude and mocking manner kept saying "it is the same price, it is the same drinks basically". Well, basically it is not. Never have I ever had such an experience with such a rude staff. I suppose 8 a.m. was rather early for them to deal with customers "demands". I have been a restaurant manager for many years and would never even think to treat a customer in such a way. I felt so embarrassed by the way I was spoken to that I just walked away. I am a regular in this branch but I don't think I'll be returning any time soon since the way I was treated today.
November 2023 by mark Wolfe
Lovely atmosphere and attentive staff I would definitely recommend!
November 2023 by Laura Beeby
The staff here are so friendly and helpful. Amazing service!
November 2023 by Thomas Beeton
Always a great experience when visiting this Starbucks. The staff are always super friendly and I always enjoy
November 2023 by PAUL TINKLER
Very Disappointed. Service was passable. Wait was terrible. After collection of my Iced weak coffee! Had then another 10 minute wait for a simple tea. Perhaps if you weren't chatting amongst yourselves. You could get two orders out together. Thanks for the long wait in a dirty establishment.
October 2023 by Barbs A
Took so long to take orders and serve . Attendants were busy chatting and the queue kept growing . Chai latte was horrid with way too much syrup . I was at the Peterborough Cathedral square branch on Tuesday 26/09:23 . Ruined my fav chai latte had to toss it.
October 2023 by Charlotte
My first time in here and it did not disappoint great tasing drink and a little outdoor seating to sit in the sun that day.
October 2023 by Neil Smith
Batista too busy talking to friend to make coffee, waited much longer than I would anywhere
October 2023 by Lewi Croy
The staff are always a joy to see, never feel unwelcome when I?m in. Drinks are always delicious and served in good time.
September 2023 by nocturnal wolves
They didn't read my order completely before making my drink. I specifically customized my drink to be completely dairy free as I am lactose, they made my drink with cow's milk and added whipped cream after I explicitly said I couldn't have dairy and ordered my drink with almond milk and no whipped cream. Need to do better in the catering industry.
September 2023 by xiya evans
It is a lovely place to have some coffee and sit outside see the Peterborough however that Asian staff is totally rude and ridiculous! I would not have coffee in this site again! Totally absurd! Really hope Starbucks improve their service!