October 2023 by Tom Adams
Bought a ring (52) and returned it within 6 months due to the stone coming lose and falling out. Ring replaced and same thing happened again within the next 18 months. Low quality, cheap jewellery, and poor customer service. Won?t be shopping at Pandora again. Advice to avoid and instead spend money at a reputable jewellers.
September 2023 by Gary Porter
I could have hugged her...Coral was an amazing young woman. Thoughtful, professional, helpful and knowledgeable about the products.I went into the shop with an idea of what I wanted and a short while later I walked out with the perfect gift.Pandora, make sure you look after Coral, my background is Retail Training and Operations and I haven't seen that level of passion for Customer Service in a long while.100% happy with the service. Well done. ?I'm the guy that bought the bracelet with the engraved heart with the Dauschound names on either side.
August 2023 by Yvonne Bowen
Excellent experience. Knowledgeable and friendly staff.
June 2023 by Kelly Lee
This is the only Pandora shop I have visited. Once back in May and again just last week. Both times I was served by Coral and she is an absolute gem. I hope she's there next month when I return to use my birthday discount. ?
May 2023 by Ollie Howcroft
Was served by Laura who was amazing and made me feel at ease when I?m not a fan of shopping so a kind caring and knowledgeable person definitely the best store I?ve been in by far
April 2023 by tanija sooriya arachchi
Amazing staff who are friendly and professional. Willing to assist anytime
April 2023 by Daniel Smith
staff are friendly and willing to take the time to explain about products. they are great acknowledging me. very clean and shining bright. I will be back soon I hope.
April 2023 by liz hicks
Mended my bracelet while I waited and done a grand job. A huge thankyou
February 2023 by Christine Kenedler
Lovely shop and surroundings, the assistant could not have been more helpful and pleasant
February 2023 by anita davies
They were very helpful with my daughter and granddaughter xx
December 2022 by Anna U
The queueing system is just ridiculous. We were waiting at least 15 minutes to be served in the queue. I really don?t understand why every customer has to have a personal sale assistant. I just cant come in to the store and look around - and I have to have someone/stranger next to me around all the time. Also, I can?t look at different items when I am in the store as the sale assistant asks you what you want to see and when you say anything/everything then it?s impossible to look around the stuff. What a backwards way of serving customers in the XXIc.Also, I was shocked by the some of the products like diamonds rings - not really diamonds as they are lab created so basically plastic shiny thing.
November 2022 by Rob Mohan
Great Pandora store with very welcoming, friendly and helpful staff. Many of the staff have now helped me pick out some lovely pieces and special shoutout to Caitlin for her help designing my first bracelets with some great ideas and advice.
October 2022 by Loraine Creek
Called into the store and was served by Bethany (6377) who was professional and really friendly. Great service!
August 2022 by Daniel Leon
Unprofessional staff, rude and an unpleasant experience. Please train or change the staff working on this day at Peterborough Queensgate (7/31/2022 12:00pm).
July 2022 by Tracy ali
Disgusting service the queuing systemI waited and watched other customers served before me the girls in this store are so rude no customer service experience they even know I?m waiting and get joy in serving the other customers disgrace will never walk in to that shop again .
