July 2024 by Olga Pankevica
Had a very bad experience with Laura. I came blond with dark roots with some patches on the middle of the length, my request was color correction, blended roots and light ends for low maintenance aftercare. Bleach licked over the foil on my roots, she hide everything with a dark toner without fixing or telling me. She should know that toner will wash out in few weeks and spots will be visible but she decided to leave it with toner on top. It was much darker then we discussed and she said i can come back to wash it out. She booked me again in a week time and cancelled in few days (was sick) she didn?t text me for 2.5 weeks to reschedule. So it?s a MONTH after my visit. I was waiting her message. In that time toner washed out and i noticed there are lines and spots on my roots, i sent her pictures and asked what happened with a roots, looks like bleach licked over the foil. Her reply - ?what i want, what to point to text that late, it?s happening, need to tone, do you know how hard is work with your hair? she disappeared for few days, then she said she can bleach again to cover spots. I refuse it because I decided do not risk to bleach my hair after a month again , they damaged and stretching as a rubber when they are wet.
She made a bleach spots/lines on roots , she haven?t done color correction (she promised to clean up some discolouration), she didn?t blend roots and cover everything with a dark toner. I was scary to go back to her because she haven?t done anything from my request and can not control a bleach, also she make me feel guilty like it?s mine or my hair fault that she didn?t control a bleaching process, she never apologised or explained why i got this result, she wasn?t honest. And looking on condition of my hair i decided to stay like that for few months till they will be strong enough for a PROPER color correction. I explained my point of view and asked for a refund. Her replies was shocking, it?s like a bomb with a lots of silly blames, instead of accepting facts. Blames like why i am texting wrong time, why i am asking refund after a month, she messing things around saying after 1 months it?s too late to ask for a refund, i need toner every month if i want good result and i need bleach, she is done with me, i am terrorising her, she will block me if I will continue to text her, after this message she said she is nice and trying to help ??? will try to attach screenshots of her replies and pictures of what she done.
Person is very low skilled, can?t control bleaching process, can?t archive result what is promising, can?t take a responsibility for her mistakes, make client feel even worse and very guilty and pushing to bleach hairs which a not suits to it at the moment without thinking about consequences.
More upsetting for me even not that my roots are totally messed up with a bleach, not that i paid for very bad result, but her attitude and replies. Looks like she even do not understand what is wrong with her service? it?s very sad. People please choose good professionals with a healthy , mature and honest attitude to work and clients.
June 2024 by Audrone Long
Very professional, outstanding service! Absolutely perfect hair cut!!!
March 2024 by Donna Rose
Walked in yesterday to book for today.Feb 29th Feb. Staff welcomed me with a smile. Arrived for my first appointment with Inga. Over the years I've had so many bad cuts with hairdressers,so I'd let my hair grow too long, which had become fine and wispy and out of style. But Inga made me feel welcome and She chatted with a smile throughout. Igna cut/ styled my hair actually how i like it. I had a couple of inches taken off. What a different in having a restyle! My hair feels lighter, healthier and the length is more manageable. I would highly recommend using Igna. I will be booking in for my second cut in a month or so. Thank you ?
December 2023 by Mathieu Nayna
Had a great cut and a fantastic service from irma at idea. It was very relaxing and felt so refresh with a new trim absolutely recommend. Thank you ?Service: Hairstyling
December 2023 by Luka Lukute
Worth your money! Amazing customer service ??
October 2023 by Austina
Really welcoming salon, friendly vibe and cosy atmosphere. Hairdresser Irma always makes my hair to look fantastic after each visiting ( I always dye my hair at this salon, get haircuts and do other hair treatments). Highly recommended !
October 2023 by Asta ?altek?nien?
Wonderful salon, professional hairdressers, many times I choose only this salon, pleasant atmosphere ??????
October 2023 by Daiva Simonyte
Amazing beauty salon. Highly recommended.Services: Hair threading
October 2023 by Rasa Zilius
Best recommendations ?!! happy to come back every time !Services: Hair threading
July 2023 by Lukas Ambrizas
Very good. All hairdressers are great and very friendly and all take their time.Highly recommended ???
May 2023 by Nerijus S
Best recommendations ?!! Very professional hairdresser's and superb customer service. More than happy to come back every time ! Thank you and see you soon ;)
May 2023 by Laura Ambriziene
I like this salon the most, because it has a friendly team, high-quality services, quality products, and a convenient location.
May 2023 by Giedre
Irma - best hairdresser, very proffesional and know jer job. Salon is beautiful and very welcoming. I used to have long dark hair, now i m blonde with long and healthy hair. Thank you ?? wouldnt swap this place and my hairdresser in any other. ?Services: Bridal services
May 2023 by vytautas liatukas
Best Hairdresser?Service: Hairstyling
May 2023 by Daiva Ano?kiene
Excellent and professional team, friendly and cozy environment, prices correspond to the services provided.
