November 2023 by Sohail Khan
Very friendly staff and very helpful! Well recommended to attend. Happy customer!
August 2023 by Khawar Amin
I booked an appointment with them when we arrived it turns out the guy we had an appointment with did not want to take it and pass us to another colleague. She was just not interested in serving us at all did not even offer us to take a seat and started talking while we are standing on the other side of her desk. anyways we eventually went through the whole thing decided what we wanted and she said she would email the quotation over later that evening. Email did not arrive i called them next day I was told they would send it but another past no quotation. I phoned them next day again same story no email... It was complete waste of time. Very non serious staff. I will email the head office now.
May 2023 by Peter Hryniewiecki
Bought our bathroom products from Easy Bathroom and not only was the products of good value and quality but the after care they give on their guarantee is amazing. They have helped us so much ensuring the products are at their best and I can safely say they act on their promise of a guarantee. Thank you
February 2023 by Miss Sheykhi
Visited this lovely showroom by the recommendation of Rai & Rai General Builders who themselves are a great company too. Martin was very friendly, polite, helpful, knowledgeable, very professional, patient and looked after me from start to finish. I made few changes to my first quote on various items and he changed them for me without any hesitation and also gave me a really good discount. Dan was also helpful and accommodating. Highly recommend this place.Thanks
February 2023 by James M
We had recently purchased products from Easy Bathrooms in Peterborough. Initially the contact was good and we felt we were in safe hands.However, when we had the product at our home, we had opened the box to find that the unit had damage to it.As this was signed for on delivery, Easy Bathrooms will not take resposibility for a damaged item.The manager is rude and would not accomodate us. He is quite happy to argue with no filter in front of other customers. He made myself and wife feel very insecure and belittled us.I strongly suggest people do a bit of research before commiting.
January 2023 by Craig Gardner
Made a tile order on 15th December to the value of £646.12. Paid in full at the time and agreed a delivery date of 6th January. At 17.01 on 5th January I received an email advising that my 'order has been arranged for 10th January'! I made contact with Peterborough branch via email asking why the change of date and that I had trades in and needed the tiles before the 10th, I also asked if I could collect so there was no delay with the trades. I had no response from Peterborough. I sent a 2nd email asking for an update and copied in the @support address. No response from either. I sent a 3rd email on 9th to Peterborough and @support, still no response. It got to the 10th and I had still not had any contact from anyone. I left a voice message on Peterborough answer phone at 08.58 as nobody picked up the phone, I asked for a call back confirming delivery would be taking place as I'd heard nothing back at all from anyone and had no idea what was happening. Still no response from Peterborough to date.My tiles were delivered on the 10th, my only contact has been from the delivery driver 30 minutes before arrival. My customer experience once you had my money was unacceptable. I urge people to seriously consider using alternative suppliers on the basis that you don't have the courtesy to contact your customer when an issue is brought to your attention and absolutely no attempt to try and rectify it. I will certainly not be using you again in the future.A VERY poor, negative and unacceptable experience.
December 2022 by Karen Boughton
I wish I needed more tiles! Probably the best tile shop in the world. Always helpful, very knowledgeable, always friendly. It's a pleasure to shop there.
October 2022 by Locksley Parker
Great Bathroom design company with plenty of ideas.
October 2022 by Em Tee
Friendly and somewhat humorous staff.
October 2022 by D G
Never answers the phone
October 2022 by Reverend B. Toffee-Apple
Really friendly and helpful staff. Have dealt with them for over 3 years now as a trader. Good knowledge of the products and designs to suit the customers needs.
October 2022 by Cat Harris
Nice selection of good tiles, staff were really helpful.
October 2022 by Patricia Winwright
Brilliant service.really helpful.planned and explained everything.thankyou Daniel.
October 2022 by Lauren Hryniewiecka
We bought both our on suite and family bathrooms from Peterborough EB. We were well looked after and guided by Dan the store manager. He provided great advice, excellent customer service and really dedicated his time to us, the aftercare has also been very good.Many Thanks to Dan and the team.Lauren and Peter
October 2022 by kieran Rodger
Top class. The people here are really helpful, know their stuff, and are always ready to help. Ian in particular is a guy who can help with almost anything, or knows someone who can. Always recognises you and make you feel welcome. Great range, high quality at good prices, can't recommend them enough.
