“I had a fantastic experience at the Go Outdoors store in Peterborough, all thanks to Sue Gordon. As someone completely new to hiking, I was feeling a bit overwhelmed by all the choices—but Sue took the time to walk me through everything.
She was incredibly knowledgeable and patient, helping me understand the differences between hiking boots and trail trainers, and ensuring I got the right fit and comfort. She even went the extra mile to explain the importance of proper hiking socks—something I hadn’t even considered!
I’ve genuinely never experienced such great customer service before. Sue made the whole process easy and enjoyable, and I left the store feeling confident and well-prepared for my outdoor adventures. Her friendly and professional approach made a big difference, and I can't thank her enough. Highly recommend seeking her out if you need help!”
“I have used Hix Cycles on many occasions. Graham is very knowledgeable and thorough. This time Removed a stuck stem for me, not many traditional bike shops like this around with traditional classic bike tools and the technical knowledge to match. Highly Recommended.”
9:30AM - 6PM
25 Long Causeway
Bicycle Stores
“A bog standard sports direct, ran by Mike Ashley. Store was edged on selling cheap accessories. But staff was decent and had good service. This was indeed a shock but a pleasant shock. I do think that staff could do with more assistance due to the demand not being met with wait times.”
“Great customer service, especially from Hamza, really polite, really helpful, didn’t make you feel like you were a hassle when asking to try on multiple pairs of boots. Highly recommended”
“Had a new DashCam hard wired and installed. The technician was good and walked me through the setup on my phone and explained the options as they appeared so that I could make informed choices.”