September 2023 by TonyD1883
This used to be a very nice place to have a tea and relax for a short while. Unfortunately it has been modernised and now you have to order at a station. This sounds a good idea but it fails miserably. Whilst here helped a couple of people as they were struggling to understand the machine. Ordered 2 teas and waited over 20 minutes for it to arrive and then there was no milk. You would think the tables would be cleared and cleaned quickly but no, Tescos have taken full advantage of this snd reduced staff. The outcome of this is I have seen 3 people working here but on arrival all the tables were full of plates cups etc and no one was clearing them or cleaning the tables. Our thoughts are now we will go elsewhere as this is a massive backwards step. We only hope that this has not been put in place in all the cafes.
September 2023 by Docilely D
Friendly service. However, the trays are absolutely filthy. I actually lifted some on the pile and they are ALL filthy. They need to be thoroughly cleaned!!!
December 2022 by A7635PSsimonm
Came at lunch time, spent time reviewing the menu options, I decided on The breakfast as nothing else appealed, my wife chose Katsu rice bowl and my daughter chose chicken strips with chips. When we went to order our food, I was told that the breakfasts were no longer available even though they state served all day. I chose to have a cheese scone. When the food arrived, the Katsura dish was severely lacking in substance, my daughters chips sprinkled in paprika rendering them inedible for her. The food was pretty expensive given the portion sizes presented
August 2022 by truthfulreviews2020
25 minutes waiting in a queue of 4 people. Stop employing slow people, if people come for breakfast they want it before lunchtime
June 2022 by O2585GJandyo
Went there 11.30 on a sunday morning qued for a good 20 mins finally got to counter to be told we are not taking anymore food orders as we are to busy the cafe was half empty you always have a good 30mon wait even when it's not busy no signs up saying no food thin g was they were still bring cooked food out to people most of what they do is fry ups My advice dont bother go to the subs cafe opposite better choice better food better service and your not treat like crap
November 2021 by bodie1952
We popped in for a tea, Cappuccino and biscuits and cake before doing our shopping and the experience was very poor. The woman that was "serving" was miserable, not customer orientated and seemed like she didn't want to be there. After placing and paying for our order she abruptly shoved the tray in front of us without comment. Despite it being very obvious that we have mobility issues (walking stick and rollator) there was no offer of helping to carry the tray to a table for us. A customer sitting at an adjacent table offered to help !! There was litter on the floor and six tables that had not been cleared of dirty crockery etc. It wasn't as if they were even busy as there was only one customer there before us and another that came after. The member of staff was making a big deal of emptying the rubbish bins as loudly as she possibly could and, all in all, it was not a pleasant atmosphere. We won't be going there again.
October 2021 by alicelW3902FZ
I use this cafe weekly and the service is fantastic, very polite staff, always have smiles on there faces and always very helpful. The food is seriously yummy. Went in here this morning for my usual breakfast (Fry up) wow can't rate them enough. I was served by Karl on the till and his customer service was outstanding, very professional and extremely helpful and a big smile. Thank you to all Tesco Cafe staff for making my morning a enjoyable one. Keep up the good work team Tesco ! :)
October 2021 by Elmo S
Ordered and paid for food. Sat down, waited. Half an hour later asked where my food was. Had not given order to kitchen. "We'll do it now." they said. My response, "don't bother just give me my money back." which they did and I left.
September 2021 by badwolf s
Never really been here, but my friend and I went for breakfast, there?s a food selection, and you get a real good plateful for £4, and lovely lattes to accompany, we sat chatting for an hour, it was busy, but everywhere was spotlessly clean, and the staff were wearing masks, which seems to be a novelty in most parts of Peterborough so well done to all the staff, overall very pleasant and will definitely be returning again.
August 2021 by Stylishvue
I really like this cafe and bring my toddler here when we do our supermarket shopping. I?m surprised at the negative reviews as it what it is- a cheap and cheerful supermarket cafe. The varied menu is good and kids eat free if an adult has a meal during the summer holidays. The staff work really hard under pressure. A new manager has just started so hopefully things will improve.
September 2020 by Linda B
We popped in for breakfast before my eye appointment on Saturday 26th, we waited nearly half an hour before we got our food even though there was only one lady and her son before us. The cashier cooked our toast which he used his hands to get the bread out the bag and toaster and he didn't wash his hands before hand. Our food was cold and awful, I had drank my warm coffee before we got our food. Will definitely not be returning waste of money as we left most of it. The lad clearing tables only wiped tables and not any chairs that had been sat on by previous people.
