July 2023 by Damian
Ward Solutions did an amazing installation of our stove ( Photos). This is the stove 8 years on and still looks new. A previous company bodged it and Ward solution came and did a complete new install with hearth and fire plinth. They are top grade and seem to be the best.
February 2023 by Diane Farrow
Absolutely amazing service from start to finish - genuinely personal customer service from Lynnette - totally professional installation service from Micky and Dan - easily booked in - turned up on time and left the work area tidy. I can?t praise them enough and would highly recommend them without any reservations at all ?. Thank you so much
January 2023 by Crikeykateable
* I meet Michael 23rd Nov 2022 to discuss what we needed done.* He is happy to do the works, telling us that it could be done in January 2023 and asks us to send him the invoice/info for the log burners and materials we already have. I sent this over on the same day- 23rd November 2022.* I then hear nothing back until 2nd December when I receive an email from them saying that they only just ?found? the email and that Michael will now get a price out to us.* I ring and leave messages at the end of December- hear nothing back.* I sent an email letting them know that we have suffered a flood and have all the carpets up and so would be a great opportunity to get the log burners installed before new carpets are laid- I hear nothing back.* I ring your office again early January and also Michael?s number that he provided me with and left a message- heard nothing back.* I then receive a quote from them on 17th January 2023. I reply immediately asking when the works can be done, only to be told ?end of March/start of April?.* they then explain this as being the case because they have taken lots of bookings in a small space of time, completely disregarding the fact that we enquired for works to be done in November 22, being told we could be fit in in January, and then only receiving our quote 17th January!This company's customer service and communication is piss-poor! Go else where!
October 2022 by Chris Law
Just had a Heta 40 and Flue installed by Mark. A great service from start to finish with a straight forward and competitive price.
October 2022 by Peninnah Serrano (Pearl)
Very professional quality work. 2nd wood burner and work carried out by Michael and his colleague. This time needed more work in a very old cottage and very pleased with the results. Michael is punctual, selecting good quality material and friendly.
October 2021 by Allan Walton
great service and workmanship
October 2019 by Lesley McCourt
Just had Mark install our log burner, we love it and such a good job has been done too. Clean and tidy work and all installed quickly. We took his advice on a couple of areas and his expertise has paid off.Would highly recommend .
October 2019 by Steven Mackey
Can't be bothered to email back regarding a quotation.
October 2017 by Jack Newton
Great service, friendly, smart, good pricing quality fireplace
