March 2024 by Anthony Ansell
A truly excellent service from a very professional company.. Explained stage by stage what was happening on a daily basis and felt very confident that we was in good hands all the time.. The end product was very satisfying ?
February 2024 by Tammy Newbury
I?m lucky enough to have the pleasure of delivering to A&S Fenner weekly.I am always greeted with the friendliest and most professional staff.I?d like to give special recognition to Alex who goes above and beyond to help me out.I believe customer service really does make a difference and I would recommend coming here.I look forward to my weekly trips. Thanks guys!
January 2023 by Susan Limentani
Thoroughly recommend after bathroom refit and ground floor cloakroom build.Fenners were quick at resolving historical problems discovered during the work to put a generous sized cloakroom into an Amesbury garage. Their attention to detail regarding the flooring raised from the original garage to be level with interior utility room; and the wonderful magic door to the gas meter particularly impressed us.
November 2022 by Linda Claxton
Professional, knowledgeable & friendly service. Nothing was too much trouble & we are delighted with our new bathrooms & flooring. Would definitely recommend
October 2022 by Jennifer Nixon
Very helpful in the showroom, guy turned up to measure on time. That was about as good as it got. The guy measuring didn't check if the wall that was to be taken out was supporting or not. He said we would get a call in 2 weeks to go and look at the drawings. That was over 6 weeks ago. We've gone with another local firm who worked and communicated with us, and that want our custom and money.
October 2022 by Trevor Swan
Stephanie was very helpful and attentive to my requirements. Nothing was to much trouble and there was no sales pressure. A pleasurable browsing experience with helpful experienced guidence.
October 2021 by Mike Harrison
In an incredibly short time Steve and his whole team moved mountains to completely renovate and build an accessible wet-room to enable me to access my bathroom independently after I left hospital. Steve created a beautiful design which lived up to expectations. Mark and Dave are incredibly hard workers who achieve a very high standard of finish. The whole team are extremely kind and helpful and organise things promptly and efficiently. Thanks, much appreciated.
October 2021 by Hannah Emmett
A&S Fenner assisted with a change of our downstairs bathroom from small room with toilet and sink to larger disabled-access wetroom.We received an excellent, friendly service. Some disruption caused by Covid-19 but the team were good at communicating with us throughout this.The finished wetroom and shower facilities along with the tiling and flooring are of an excellent standard and finish.The only small improvement would be to ensure after-care is as efficient as during the work as we had to chase on a couple of occassions - however we understand this is difficult during Covid-19 times.
October 2020 by John Olphert
It is with gratitude that I am writing to thank the entire A & S Fenner team for the work carried out to replace our old bath with a new replacement shower.The entire experience from initial measurements and design discussions through to completion have been carried out in a refreshingly welcome professional manner.It was clearly apparent from the outset that the team not only understand all of the different aspects of what is required to install the products, but had amazing empathy to the physical constraints that my wife has, they fully understood what was required for her particular disability.Nothing was too much trouble, the only problem we had was the dreaded COVID-19 pandemic preventing us from having workmen into our apartment for an extended period. No one could have controlled this problem and they kept us informed at all times as to what they could do for us and when.The removal of the old bath and fittings and wall tiles was done with amazing efficiency and although some noise and disturbance was inevitable, the tradesman was considerate to our neighbours and us at all times.The finished product is better than our wildest imagination. The quality of the shower tray, screen and fittings make us feel that we are in a luxury hotel room with safety in mind.Thank you for a job very well done, I have no hesitation in recommending A & S Fenner.
October 2018 by Mo Page
Installation in Hemingford Grey carried out by A&S FennerJust a brief note to thank you so much for the installation of our new bathroom, the whole bathroom was gutted and re-newed, i.e. new ceiling, new wall tiles and flooring, along with re -locating the radiator, and then fitting the new suite and extras.Even when Steve (the installer) found additional work to be done which was caused previously by so called ?professional tradesmen? there was no fuss and he made good before he could start the work he was there to do. Steve and Ryan are real craftsmen with genuine pride in their work which is quite unusual these days and it definitely showed in the end result with nothing being too much trouble for them.The finished bathroom looks just like the computer image which Rob provided for us, and again when we changed the tiles again no problem for Rob to redo the image for us. Rob went to a lot of trouble on the design and the details within the design, and made us feel at ease as he assisted all the way when we were selecting the items that were to be fitted, and advising on the various cost involved.The installers were there every day as promised at the appointed time without fail, for the full duration of the re-fit.The finished bathroom looks fantastic (and stunning) and we both could not be any happier with the finished result.Having now experienced using A&S Fenner I would be more than happy to recommend them to anyone who wants a quality bathroom job done right first time. We both really feel as if we were looked after at every stage of the installation.Once again, a massive thank you to Rob and the team for a first-class job on our bathroom.RegardsJohn & Maureen Page 18th July 2018
