March 2024 by Vihing Lee
Much more than just a spa. There is a boutique for clothes and gifts. Coffee shop in the middle of it all. Exercise classes. Nail salon. However, I'm there for the massage treatments. Highly recommended. Ask for Keeley...!!!
March 2024 by Sarah Decent
I have just had what I can only describe as a life changing massage here, from the wonderful Deni. Very enjoyable coffee afterwards chatting to Steff, browsing the shop. I hadn't realised what a social hub Esse is either, full of happy women having a lovely time. Can't recommend the place highly enough!
January 2024 by Corina Mag
Such a lovely experience. I had a Winter Wormer that included a full body massage with hot lava stones and a pedicure. Chloe was wonderful. She was kind and made me feel very comfortable. I was relaxed and enjoyed every minute. This is such a beautiful place and will be coming back for sure.
December 2023 by Bethnal Bec
Lovely facial treatment here. Therapist was professional and experienced. Lovely to relax upstairs afterwards
November 2023 by Nikki
Great morning.
October 2023 by amy wetton
Thank you to the whole team for making my first visit to Esse such an enjoyable experience. First impressions really do count and I felt that my customer experience, from initial online booking/telephone enquiry through to leaving (feeling refreshed and relaxed post treatments - Farrah and Rachel were both excellent) exceeded my expectations. The offerings in the shop are like an Aladdin?s cave?needless to say I didn?t leave empty handed. I will be returning to take part in one of your fitness classes and book more treatments soon?not forgetting to make time to drink more of the delicious Monmouth coffee you serve in your cafe. Thank you once again.Service: Pedicure
October 2023 by Molly Warner
Excellent massage, lovely staff. Most enjoyable
September 2023 by Christa Bears
One of my favourite places to shop locally and also have the opportunity to enjoy a delightful lunch in the back courtyard prepared by Steph. Always greeted with a friendly welcome, I just love the relaxing vibe I get here when visiting.
August 2023 by Harvey Jackey
Had a lash lift and tint, but never saw the results despite keeping them dry post treatment as instructed. The lady was lovely but £60 wasted, was quite disappointed with the results. Not sure if the right ingredients were added as it dropped within 20 hours of having it done, was told it would last 6-8 weeks.
July 2023 by Richard Silverton
Lovely cafe tucked away through the back of the shop. Lunch was delicious and the service excellent.
July 2023 by K M
I had a lovely treatment here recently, and my therapist was amazing. She did a great job, was so lovely to chat to and the salon itself is beautifully presented. They also have an interesting range of clothes, accessories and beauty products available in the shop. I wouldn?t normally post a negative review about a local independent business, but I have been troubled by one thing ever since my visit. The lady on reception was just so off. (I think she may have been the owner?) She was so rude to me when I asked her a question I was quite taken aback, she was offhand when I paid and I also heard her chastising staff in front of everybody which I felt was very unprofessional. I?m sorry, but I just do not feel I could visit again for that reason. Perhaps she was having a bad day (don?t we all) but it made me feel very uncomfortable, and paying top dollar for a beauty treatment should be a pleasant experience.
July 2023 by Theresa Ennis
Spoil your self ??
June 2023 by Liz
Really love space to have a treatment
June 2023 by Sacha Hawkins
I have never written a poor review before but the staff should know the impact of their exchange with me. It was my first time visiting after a family friend recommended. I went in for a gel manicure and take off. The gel took a while to come off as it was from a different salon but that?s fine, these things happen. The colour selection wasn?t great especially when charging London prices but all ok and the therapist was very nice. At the end of my treatment I walked over to pay and the lady behind the till said ?did it take longer as your gel wasn?t from here?? I said yes but that?s ok, thinking she was checking on my experience and happiness with the treatment. She then said ?well next time please inform us if the gel isn?t from here as your treatment was meant to be 30 minutes?. I paid and left. Until that moment I may have gone back, needless to say I won?t now.* to clarify I booked online and there was nowhere to prompt me to disclose my gels we?re not from Esse. FYI This isn?t something you could charge extra for. I booked gel manicure with removal and that was the treatment I came in for.Service: Manicure
April 2023 by sarah burton
Ease has a nice vibe but the treatment wasn?t as described. I went for Aromatherapy Associates Inner Strength & Resilience. It was described as: This is a truly nurturing treatment to fortify and strengthen the mind and body through difficult times. Focus the mind and breathe deeply whilst warm, rich products are applied soothingly during this emotionally strengthening treatment. Starting with guided inhalation, followed by massage focusing on the back, scalp, arms, legs and feet, finishing with a nourishing facial.The therapist didn?t talk me through what I was inhaling or what she was doing and completely missed out the nourishing facial. Although I was relaxed the foot massage was not of a tickle and it felt she wanted to get home as she appeared to have a cold and I must have been the last client of that evening. Not impressed and felt disappointed ??Service: Massage
